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Recently updated topics 464

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Fixed

Cannot record audio

Karen vor 3 Wochen in Voki Classroom aktualisiert von Gil Sideman vor 3 Wochen 2
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Fertiggestellt

trying to upgrade account but says invalid user email address

jeff blair vor 3 Wochen in Voki FAQs aktualisiert von Gil Sideman vor 3 Wochen 2
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I can't watch voki hooks,

riniguezb vor 2 Monaten 0
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Not a bug

cancel account

fiona_cameron33 vor 2 Monaten aktualisiert von Gil Sideman vor 3 Wochen 9
0
Fertiggestellt

como puedo cancelar mi cuenta voki

cinthiajaqueline0406 vor 2 Monaten aktualisiert von Gil Sideman vor 2 Monaten 2
0
Fixed

Cannot record audio

Karen vor 3 Wochen in Voki Classroom aktualisiert von Gil Sideman vor 3 Wochen 2

I cannot add audio to my avatar. I go to Edit, and then use the mic on my computer. The recording seems to go fine, and then I get the message that it is uploading my audio, but when I go to play, nothing happens. I tried using Firefox and Chrome browser, and neither one works.

Antwort
Gil Sideman vor 3 Wochen

Hi Karen - 


We experienced a problem on Friday that was fixed on the same day.

Please try again now - if you still see a problem pls contact us at support@voki.com

I apologize for the inconvenience this has caused.


Regards,

Gil

The Voki Team

0
Fertiggestellt

trying to upgrade account but says invalid user email address

jeff blair vor 3 Wochen in Voki FAQs aktualisiert von Gil Sideman vor 3 Wochen 2

i am literally trying to give VOKI money....and they refuse to take it.  my email is LEGIT.

Antwort
Gil Sideman vor 3 Wochen

Hi Jeff - 

Apologies for the inconvenience.

We experienced a technical problem on Friday, which was resolved on the same day.

Please try again & if you still see a problem pls let us know at support@voki.com

Regards,

Gil

The Voki Team

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I can't watch voki hooks,

riniguezb vor 2 Monaten 0

I open one voki hook, and it starts to download, but, doesn't present anything. 

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Not a bug

cancel account

fiona_cameron33 vor 2 Monaten aktualisiert von Gil Sideman vor 3 Wochen 9

There is no option on the My Account page to cancel. Please cancel my account or make that option available so people can do so without a long wait. The contact us page does not work either. Messages don't go through on that page.

0
Fertiggestellt

como puedo cancelar mi cuenta voki

cinthiajaqueline0406 vor 2 Monaten aktualisiert von Gil Sideman vor 2 Monaten 2

necesito cancelar mi cuentan por favor el costo es muy elevado