Voki's community is here to let Voki, Voki Classroom, and Voki Presenter users provide feedback, such as Voki product ideas, praise, or other comments/ questions/ concerns. Although not every post here can be answered by a Voki representative, we do read and consider each and every post!

Recently updated topics 341

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Answered

HTML5 and Javascript

Jeff 2 ай бұрын в Voki FAQs • updated by Gil Sideman 2 ай бұрын 2
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Аяқталған

Audio Loop

S.G. 3 ай бұрын в Voki FAQs • updated by Gil Sideman 1 ай бұрын 3
0
Аяқталған

I guess I did not read the fine print

januarsam77 4 ай бұрын • updated by Gil Sideman 2 ай бұрын 2
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Fixed

Voki Logo

support1 6 ай бұрын • updated by Gil Sideman 6 ай бұрын 3
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Answered

HTML5 and Javascript

Jeff 2 ай бұрын в Voki FAQs • updated by Gil Sideman 2 ай бұрын 2

Any news or plans to upgrade voki to use JavaScript or some other web technology? Flash is pretty much at end of life.

Answer
Gil Sideman 2 ай бұрын

Hi Jeff - 


A quick update - 

Created characters play in HTML5 (for over two years now) - it is only the editor that is still in Flash.

And users on mobile devices can use our mobile app for editing ( available for iOS and Android )


As for the Voki editor - an HTMl5 version is in the works and will replace the current Flash editor soon.  

Most likely before the start of the upcoming school year.


Best regards,

Gil

Answer
Gil Sideman 1 ай бұрын

Hello!

In our testing, it does save the recording, as well as the background, and all the attributes of the character. 

There seems to be a unique problem on your device - which we are unable to recreate.


Would love to get more information so that we can help.

Did you in fact re-enable permissions for the app to access the image gallery as I suggested?

Was this permission in fact disabled as we suspected?

Did you try saving / downloading new Vokis after making this change?

     (note that any previous save attempts will never "show up" - as access was previously disabled )

Please try again and let me know exactly what you see when you press the Gallery button.


It is also possible that you are running an older version of the app, or that your app installation is bad/corrupt (this is rare).

That's why, if you try again and it still does not work - I recommend clearing the voki app from your ipad and re-installing it from the app store. 

Let me know






0
Аяқталған

Audio Loop

S.G. 3 ай бұрын в Voki FAQs • updated by Gil Sideman 1 ай бұрын 3

I'm using a free version of the creator for my classes. In the latest, my audio automatically loops, clipping off the last word in the speech-to-text feature. I've used Voki for a couple of years, but I've never had this problem.


Any ideas?



Answer
Gil Sideman 1 ай бұрын

Neither have I - and it is troubling.

For starters I'd like to ask that you clear your browser cache & try again - could be a problem with bad content stuck in your browser cache.

If that does not cure the problem - please contact support@voki.com - describe the problem and include a link to the page where this problem can be seen. We will investigate.

Thanx!

0
Аяқталған

I guess I did not read the fine print

januarsam77 4 ай бұрын • updated by Gil Sideman 2 ай бұрын 2

I guess I did not read the fine print or perhaps bought the wrong plan, but why is the Voki Logo still appearing in my published work? I thought it was supposed to be "ad free".

Answer
Gil Sideman 2 ай бұрын

Hello - 

We do not display ads to our paying subscribers and their students. 

We do display our Voki logo with pride, and we do not consider it to be an 'ad' - though I can see how one might disagree. Many paid products display the creator's logo, both online and offline. From vehicles to sneakers to software products - this is not unusual.

We offer a non-labeled & white labeled version of our speaking characters under our SitePal product which is intended for business use.  Please check it out at - www.sitepal.com

Best,

Gil

0
Fixed

Voki Logo

support1 6 ай бұрын • updated by Gil Sideman 6 ай бұрын 3

I guess I did not read the fine print or perhaps bought the wrong plan, but why is the Voki Logo still appearing in my published work? I thought it was supposed to be "ad free". I do not believe displaying that big 'ole honking voki logo in my presentation is "a free". Please advise on how to remove it if it can be removed at all. If not, no problem... I'll just cancel and consider it a lesson learned..

Answer
Gil Sideman 6 ай бұрын

Hello - 

We do not display ads to our paying subscribers and their students. 

We do display our Voki logo with pride, and we do not consider it to be an 'ad' - though I can see how one might disagree. Many paid products display the creator's logo, both online and offline. From vehicles to sneakers to software products - this is not unusual.

We offer a non-labeled & white labeled version of our speaking characters under our SitePal product which is intended for business use.  Please check it out at - www.sitepal.com

Best,

Gil