Voki's community is here to let Voki, Voki Classroom, and Voki Presenter users provide feedback, such as Voki product ideas, praise, or other comments/ questions/ concerns. Although not every post here can be answered by a Voki representative, we do read and consider each and every post!

Recently updated topics 348

0
Fast

Voki just loads forever and never plays

jhowerter 1 uge siden • opdateret af Gil Sideman 5 dage siden 4
0
Ikke en bug

Voki does not load on my classroom laptops.

pittsclassroom 1 måned siden • opdateret af Gil Sideman 1 måned siden 3
0
Under vurdering

My students and I are not able to create a presentation its take long

Manuela Campos 1 måned siden • opdateret af Gil Sideman 1 måned siden 1
0
Færdig

Log in

Paula Vaughn 3 måneder siden • opdateret 3 måneder siden 10
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Besvaret

how to start?

Vikiward 5 måneder siden i Voki Classroom • opdateret af Handayani 4 uger siden 2
0
Fast

Voki just loads forever and never plays

jhowerter 1 uge siden • opdateret af Gil Sideman 5 dage siden 4

I tried both at work and at home, and the Voki never loads. I am trying to use this for a presentation, so if I could get the issue fixed ASAP, that would be great, thanks!

0
Ikke en bug

Voki does not load on my classroom laptops.

pittsclassroom 1 måned siden • opdateret af Gil Sideman 1 måned siden 3

Voki does not load on my classroom laptops.

Svar
Gil Sideman 1 måned siden

Hello - 

I can only surmise that your school firewall is preventing access.

You can verify that is the case by accessing from a computer outside your school network.

Please contact your school IT and ask them to whitelist - 

*.voki.com

and

*.oddcast.com

Once this is done - it should work fine.

Best,

Gil

The Voki Team

0
Under vurdering

My students and I are not able to create a presentation its take long

Manuela Campos 1 måned siden • opdateret af Gil Sideman 1 måned siden 1
0
Færdig

Log in

Paula Vaughn 3 måneder siden • opdateret 3 måneder siden 10

I have been logged into voki for a while and logged out today. Afterwards was not able to log back in and when I pressed forgot password it said this email not associated with account. Please check your email support@ voki to help me!!

Svar
Gil Sideman 3 måneder siden

Paula - 

Apologies for the inconvenience. 

A quick remedy should be to clear your cache and cookies. That should reset the whole login status and enable you to login.

No need to clear history.

Here's how - https://www.digitaltrends.com/computing/how-to-clear-your-browser-cache/

Regards,

Gil

The Voki Team

0
Besvaret

how to start?

Vikiward 5 måneder siden i Voki Classroom • opdateret af Handayani 4 uger siden 2

how to start?

Svar
Gil Sideman 5 måneder siden

Hi Vikiward - 

As you log in to your account, and click on the Classroom tab from the top menu, you will see a 'tutorial' link at your top right. Click that and you will have access to our getting started resources.

Best way to get started in my opinion is to watch the two videos. They are short and to the point.

The same videos are also vailable on the support page in the Voki Classroom section.


If you have specific questions - send us a note at support@voki.com

Hope this helps,

Gil

Kundesupport af UserEcho