Voki's community is here to let Voki, Voki Classroom, and Voki Presenter users provide feedback, such as Voki product ideas, praise, or other comments/ questions/ concerns. Although not every post here can be answered by a Voki representative, we do read and consider each and every post!

Recently updated topics 473

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На рассмотрении

Can I add a picture to speech to talk?

koheo 1 месяц назад в Voki FAQs обновлен Gil Sideman 1 месяц назад 3
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Отвечен

Hi, Is there a phone number that I can call? I was charged automatically for a plan I haven't even chosen before. I want to be fully refunded

erenysefen 3 месяца назад обновлен Gil Sideman 3 месяца назад 2
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I can´t use the voki link to share on a genially presentation. I always get a message telling me the url is invalid. Please help me.

tbustamantes 3 месяца назад в Voki FAQs обновлен Gil Sideman 3 месяца назад 3
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Отвечен

скачать видео

verner lana 4 месяца назад в Voki FAQs обновлен Gil Sideman 4 месяца назад 2
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Не ошибка

I cannot log into my voki account

samtse810 4 месяца назад обновлен Gil Sideman 4 месяца назад 3
0
На рассмотрении

Can I add a picture to speech to talk?

koheo 1 месяц назад в Voki FAQs обновлен Gil Sideman 1 месяц назад 3

Can I add a picture to speech to talk?

0
Отвечен

Hi, Is there a phone number that I can call? I was charged automatically for a plan I haven't even chosen before. I want to be fully refunded

erenysefen 3 месяца назад обновлен Gil Sideman 3 месяца назад 2
Ответ
Gil Sideman 3 месяца назад

Hello!

Send us an email to support@voki.com and our support team will look into it. Please include a link to your invoice or the account ID or your login name (email you used to register) to allow us to identify the purchase.

Any charge within 30 days of purchase is subject to our 30 day money back guarantee - no questions asked and no reason required.

Regards,

Gil

0
Отвечен

I can´t use the voki link to share on a genially presentation. I always get a message telling me the url is invalid. Please help me.

tbustamantes 3 месяца назад в Voki FAQs обновлен Gil Sideman 3 месяца назад 3

I can´t use the voki link to share on a genially presentation. I always get a message telling me the url is invalid. Please help me.

Ответ
Gil Sideman 3 месяца назад

Hello!

Our QA have performed an extensive review trying to recreate the problem, but could not recreate. 

Further information from you would enable us to look into it further.


We're standing by,

Regards,

Gil

Tha Voki Team

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Отвечен

скачать видео

verner lana 4 месяца назад в Voki FAQs обновлен Gil Sideman 4 месяца назад 2

Доброго дня. Очень удобный сервис, всё очень нравится - подскажите, есть ли возможность скачать видео-аватар в бесплатном доступе?

Ответ
Gil Sideman 4 месяца назад

Hello Iana,
We offer video generation capability with another product - SitePal - which is designed for business use.

Using SitePal, you may select and configure your character, assign audio for the character to speak (whether recorded audio or TTS) and generate a video of it, using our "generate video" feature.

Advantages:
* Select the desired resolution
* Different Video formats are supported
* Generate with "Green screen" background for transparency.
* No Voki logo (or any other branding)
* many more character options to choose from, including 3D characters.
* ability to create your own characters from a photo.
* License to use the generated video commercially (which Voki does not allow).

The SitePal video generation license supports saving & storing the generated mp4 videos on your servers, as well as incorporating them into your own media (e.g. tutorials, presentations). The license provides you with perpetual rights to use the videos that you generate, even after your SitePal subscription ends.

Video generation is available with our SitePal Platinum or SitePal Gold plans.

Please see www.sitepal.com/pricing for details.

Hope this helps, please let me know if any questions.
All the best,
Gil

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Не ошибка

I cannot log into my voki account

samtse810 4 месяца назад обновлен Gil Sideman 4 месяца назад 3

Cannot log into the account. It keeps staying on the loading page.

Assignment is coming up and that's frustrating. Please advise what I can do.

Ответ
Gil Sideman 4 месяца назад

Hello! 

Apologies for the inconvenience.

Maintenance was being performed last night, and services were temporarily unavailable. 

Please try again now.

Regards,

Gil

The Voki Team

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