Voki's community is here to let Voki, Voki Classroom, and Voki Presenter users provide feedback, such as Voki product ideas, praise, or other comments/ questions/ concerns. Although not every post here can be answered by a Voki representative, we do read and consider each and every post!

Recently updated topics 476

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VOKİ'YE GİRİŞ YAPAMIYORUM. SEBEBİ NE OLABİLİR?

ÜMMÜ SELEME 4 месяца назад 0
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Creating an account

Danielle 4 месяца назад в Voki FAQs обновлен Akhilesh Khanka 4 месяца назад 1
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Отвечен

Free account

noemidalmau 6 месяцев назад в Voki FAQs обновлен Gil Sideman 6 месяцев назад 2
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На рассмотрении

Can I add a picture to speech to talk?

koheo 10 месяцев назад в Voki FAQs обновлен Gil Sideman 10 месяцев назад 3
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Отвечен

Hi, Is there a phone number that I can call? I was charged automatically for a plan I haven't even chosen before. I want to be fully refunded

erenysefen 11 месяцев назад обновлен Gil Sideman 11 месяцев назад 2
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VOKİ'YE GİRİŞ YAPAMIYORUM. SEBEBİ NE OLABİLİR?

ÜMMÜ SELEME 4 месяца назад 0
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Creating an account

Danielle 4 месяца назад в Voki FAQs обновлен Akhilesh Khanka 4 месяца назад 1

I have tried to create an account, and it keeps saying the e-mail address is already in use. I have tried 3 of my e-mail accounts, and it has the same errors for each one. I say forgot password and get a message to that e-mail saying there is no account linked to this address. 

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Отвечен

Free account

noemidalmau 6 месяцев назад в Voki FAQs обновлен Gil Sideman 6 месяцев назад 2

Hello! Do you know how many voki creation can be saved in a free account? Thanks

Ответ
Gil Sideman 6 месяцев назад

Up to 3 Vokis & 3 Voki Presentations can be saved & shared.

Regards,

Gil

The Voki Team

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На рассмотрении

Can I add a picture to speech to talk?

koheo 10 месяцев назад в Voki FAQs обновлен Gil Sideman 10 месяцев назад 3

Can I add a picture to speech to talk?

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Отвечен

Hi, Is there a phone number that I can call? I was charged automatically for a plan I haven't even chosen before. I want to be fully refunded

erenysefen 11 месяцев назад обновлен Gil Sideman 11 месяцев назад 2
Ответ
Gil Sideman 11 месяцев назад

Hello!

Send us an email to support@voki.com and our support team will look into it. Please include a link to your invoice or the account ID or your login name (email you used to register) to allow us to identify the purchase.

Any charge within 30 days of purchase is subject to our 30 day money back guarantee - no questions asked and no reason required.

Regards,

Gil

Сервис поддержки клиентов работает на платформе UserEcho