Voki's community is here to let Voki, Voki Classroom, and Voki Presenter users provide feedback, such as Voki product ideas, praise, or other comments/ questions/ concerns. Although not every post here can be answered by a Voki representative, we do read and consider each and every post!

Recently updated topics 344

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Отвечен

how to start?

Vikiward 3 недели назад в Voki Classroom • обновлен Gil Sideman 3 недели назад 2
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Исправлен

Voki Presentation does not load

PrincessBeverly Emereole 2 месяца назад в Voki Presenter • обновлен Gil Sideman 2 месяца назад 3
0
Отвечен

Voki not saving

malissajones810 3 месяца назад • обновлен Gil Sideman 2 месяца назад 3
0
Отвечен

Adding a YouTube video to a Voki classroom presentation

montgomeryd 3 месяца назад в Voki Presenter • обновлен Gil Sideman 3 месяца назад 2
0
Завершен

Hi, im from Guatemala and I am trying to communicate with you by phone, but it doesnt allow me to. For this reason i would like to know if there is any other number to contact with the sales staff

Mafer Guzman 3 месяца назад • обновлен Gil Sideman 2 месяца назад 2
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Отвечен

how to start?

Vikiward 3 недели назад в Voki Classroom • обновлен Gil Sideman 3 недели назад 2

how to start?

Ответ
Gil Sideman 3 недели назад

Hi Vikiward - 

As you log in to your account, and click on the Classroom tab from the top menu, you will see a 'tutorial' link at your top right. Click that and you will have access to our getting started resources.

Best way to get started in my opinion is to watch the two videos. They are short and to the point.

The same videos are also vailable on the support page in the Voki Classroom section.


If you have specific questions - send us a note at support@voki.com

Hope this helps,

Gil

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Исправлен

Voki Presentation does not load

PrincessBeverly Emereole 2 месяца назад в Voki Presenter • обновлен Gil Sideman 2 месяца назад 3

good afternoon, thank you for responding ,anytime I press the link it loads forever and never previews. 

http://www.voki.com/vp-editor/preview_export/impress.php?VpID=1161322

http://www.voki.com/vp-editor/preview_export/impress.php?VpID=1161303

Ответ
Gil Sideman 2 месяца назад

Hi Beverly - 

Our engineers have determined that one of the images you used (one of the nvidia logos) exposed a problem in our presentation format. 

We believe the problem was due to entering the image data as text in the URL field.


Instead - please add select image as a file from your desktop.

I attached the same image as a png file - download it to your computer, and add it to your presentation and it will work fine.

The two presentations that you already created will have to be recreated I'm afraid.

Let me know if you still see a problem.

Best regards,

Gil


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Отвечен

Voki not saving

malissajones810 3 месяца назад • обновлен Gil Sideman 2 месяца назад 3

My students are using Voki and the "Publish" or save option is not working.  When they click "publish" nothing happens.  How can they save their work?

Ответ
Gil Sideman 2 месяца назад

Hello Malissa - 

Your note followed closely the release of our new Voki Editor which may have been the reason you saw a problem. Although we were not able to see the same problem, we have since deployed a number of updates to address several peripheral issues, as well as making the "Save" button more prominent. 

We are not aware of any open issue or problem at this point. Please let us know if you are still experiencing this problem.

Best regards,

Gil

0
Отвечен

Adding a YouTube video to a Voki classroom presentation

montgomeryd 3 месяца назад в Voki Presenter • обновлен Gil Sideman 3 месяца назад 2

I have been attempting to add a YouTube video to a voki presentation. It seems easy enough, but nothing works. I add the link and click insert video, but after that nothing occurs. What do I need to do to get a youtube video in my presentation?

Ответ
Gil Sideman 3 месяца назад

Hello!


The video does not play when you are editing the presentation - but when the presentation plays/runs.


Play the presentation to see the video play.


Hope this helps,

Gil

The Voki Team

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Завершен

Hi, im from Guatemala and I am trying to communicate with you by phone, but it doesnt allow me to. For this reason i would like to know if there is any other number to contact with the sales staff

Mafer Guzman 3 месяца назад • обновлен Gil Sideman 2 месяца назад 2
Ответ
Gil Sideman 2 месяца назад

Hi - 

Your best bet is to send us a note at sales@voki.com and we will get back to you and if appropriate coordinate a time for a call.

Best regards,

Gil

The Voki Team

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