Cannot record audio
I cannot add audio to my avatar. I go to Edit, and then use the mic on my computer. The recording seems to go fine, and then I get the message that it is uploading my audio, but when I go to play, nothing happens. I tried using Firefox and Chrome browser, and neither one works.
Hi Karen -
We experienced a problem on Friday that was fixed on the same day.
Please try again now - if you still see a problem pls contact us at support@voki.com
I apologize for the inconvenience this has caused.
Regards,
Gil
The Voki Team
trying to upgrade account but says invalid user email address
i am literally trying to give VOKI money....and they refuse to take it. my email is LEGIT.
Hi Jeff -
Apologies for the inconvenience.
We experienced a technical problem on Friday, which was resolved on the same day.
Please try again & if you still see a problem pls let us know at support@voki.com
Regards,
Gil
The Voki Team
I can't watch voki hooks,
I open one voki hook, and it starts to download, but, doesn't present anything.
cancel account
There is no option on the My Account page to cancel. Please cancel my account or make that option available so people can do so without a long wait. The contact us page does not work either. Messages don't go through on that page.
como puedo cancelar mi cuenta voki
necesito cancelar mi cuentan por favor el costo es muy elevado
Сервис поддержки клиентов работает на платформе UserEcho
