Voki's community is here to let Voki, Voki Classroom, and Voki Presenter users provide feedback, such as Voki product ideas, praise, or other comments/ questions/ concerns. Although not every post here can be answered by a Voki representative, we do read and consider each and every post!

Recently updated topics 464

0
Corrigé

Cannot record audio

Karen il y a 3 semaines dans Voki Classroom mis à jour par Gil Sideman il y a 2 semaines 2
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Terminé

trying to upgrade account but says invalid user email address

jeff blair il y a 3 semaines dans Voki FAQs mis à jour par Gil Sideman il y a 3 semaines 2
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I can't watch voki hooks,

riniguezb il y a 1 mois 0
0
Pas un bug

cancel account

fiona_cameron33 il y a 2 mois mis à jour par Gil Sideman il y a 2 semaines 9
0
Terminé

como puedo cancelar mi cuenta voki

cinthiajaqueline0406 il y a 2 mois mis à jour par Gil Sideman il y a 2 mois 2
0
Corrigé

Cannot record audio

Karen il y a 3 semaines dans Voki Classroom mis à jour par Gil Sideman il y a 2 semaines 2

I cannot add audio to my avatar. I go to Edit, and then use the mic on my computer. The recording seems to go fine, and then I get the message that it is uploading my audio, but when I go to play, nothing happens. I tried using Firefox and Chrome browser, and neither one works.

Solution
Gil Sideman il y a 2 semaines

Hi Karen - 


We experienced a problem on Friday that was fixed on the same day.

Please try again now - if you still see a problem pls contact us at support@voki.com

I apologize for the inconvenience this has caused.


Regards,

Gil

The Voki Team

0
Terminé

trying to upgrade account but says invalid user email address

jeff blair il y a 3 semaines dans Voki FAQs mis à jour par Gil Sideman il y a 3 semaines 2

i am literally trying to give VOKI money....and they refuse to take it.  my email is LEGIT.

Solution
Gil Sideman il y a 3 semaines

Hi Jeff - 

Apologies for the inconvenience.

We experienced a technical problem on Friday, which was resolved on the same day.

Please try again & if you still see a problem pls let us know at support@voki.com

Regards,

Gil

The Voki Team

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I can't watch voki hooks,

riniguezb il y a 1 mois 0

I open one voki hook, and it starts to download, but, doesn't present anything. 

0
Pas un bug

cancel account

fiona_cameron33 il y a 2 mois mis à jour par Gil Sideman il y a 2 semaines 9

There is no option on the My Account page to cancel. Please cancel my account or make that option available so people can do so without a long wait. The contact us page does not work either. Messages don't go through on that page.

0
Terminé

como puedo cancelar mi cuenta voki

cinthiajaqueline0406 il y a 2 mois mis à jour par Gil Sideman il y a 2 mois 2

necesito cancelar mi cuentan por favor el costo es muy elevado