Hi. You keep trying to bill my charge card and I have not said anything up with you. I don’t know what you’re doing. I did not get off give authorization for this. I didn’t even know who you are . I have extra security. Please stop!! Stacie Wilkerson .

Hello!

If you could let us know the email address with which you signed up for Voki - we will be able to locate your account and disable it for you.

Please send us a note to support@voki.com

Regards,

Gil

The Voki Team

that’s just it. I don’t know. I didn’t sign up for an account with you folks. Every time I open your webpage, it tells me it wants me to sign up and it doesn’t recognize me. I only have two email addresses. This is both of them. I did not sign up for anything with you all. solestra69@gmail.com or senioragent2010@yahoo.com. I have told the credit card company twice that this is an unauthorized charge. Fortunately, I keep my card locked unless I’m using it. And my Apple account is also locked without authorization. So I don’t know how you think you’re charging me or why. Please stop.

I've asked our support team to try to locate your account based on those email addresses.

Another way to check is if you could let me know the date you were most recently billed, and the last 4 digits of your card - we should be able to locate your subscription that way.

You can send this information to support@voki.com

Stay tuned.

I understand our support team was able to locate and disable your Voki account.
Please let me know if further assistance is needed.
Regards,

Gil

The Voki Team