Voki's community is here to let Voki, Voki Classroom, and Voki Presenter users provide feedback, such as Voki product ideas, praise, or other comments/ questions/ concerns. Although not every post here can be answered by a Voki representative, we do read and consider each and every post!

Recently updated topics 444

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Can I change the colour of the fish?

noeliamarch97 3 weeks ago updated by Gil Sideman 3 weeks ago 2
Answer
Gil Sideman 3 weeks ago

Hello!

Different Voki characters support different color options, including: skin, hair, eys, mouth, makeup


The only way to know what color options are available for a specific character is to try. If skin color is available for that fish, then it is supported !


Please try & enjoy Voki ! 


Regards,

Gil

The Voki Team

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Hi, how can I insert a voki in an genially presentation? thank's!

Laine Danielle 1 month ago in Voki Classroom updated by Gurpreet Singh (Voki Support) 3 weeks ago 5
Answer

Hi Laine-

Hope you are doing well

Please follow the below steps to insert your Voki into your Genially presentation:

1) Login to your Voki account and open the Voki that you would like to insert to Genially.

2) Click on SHARE icon for that particular Voki ( Screenshot for reference: https://prnt.sc/1qmb15p )

3) You will get multiple options to share your Voki, out of all those choose EMBED CODE option and then get the "No JavaScript" code ( Screenshot for reference: https://prnt.sc/1qmb3h2 )

4) Now, get back to your Genially account and create a presentation.

5) After selecting template and page for your presentation, you will be redirected to a new window where you will be able to start your presentation

6) On the left of your screen, you will see multiple options (i.e. dashboard), you simply need to click on INSERT and then on OTHERS. It will allow you to paste your embed code in there. (Screenshot for reference: https://prnt.sc/1qmb9p9 )

Once done, simply save it or publish it.

Hope it helps

If you still experience any trouble with your Voki, please feel free to write us on support@voki.com
We will be more than pleased to assist you further

Thanks

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Hi, I signed up for a 15 day trial for my school. Why can't I save my Voki character?

lesley.wesseik 2 months ago updated by Gil Sideman 2 months ago 2
Answer
Gil Sideman 2 months ago

Hi Lesley - 


Of course you should be able to save your character.


I advise clearing your browser cache, and logging in again to start over. 

If the problem persists, please contact our support at - support@voki.com


Regards,

Gil

The Voki Team