No help from Voki Support
I have been using Voki Classroom for several years with no problem. Now students are unable to record for more than 30 seconds without getting the message that time limits are exceeded. We have tried with Chrome and Firefox. I have repeatedly filled out the support email form and have received nothing but perfunctory messages from support. I sent a video of the problem and received no help. I am beyond frustrated. Can someone PLEASE look into this? Either back up your product support services or give me a refund. Enough is enough
I want to delete my account but at the page "my account" i can't see the botton
I want to delete my account but at the page "my account" i can't see the botton
You may deactivate your account from your "My Account" page. If you need assistance, please send a note to support@voki.com.
Best,
Gil
The Voki Team
Hello!
I just tried it and jpeg upload worked fine for me.
Please send us your jpeg file to support@voki.com - and if possible please include a screenshot of the error/problem you see, so that we may best advise.
Regards,
Gil
THe Voki Team
Embedd code for Canvas--javascript not working
When will you have a new embed code to integrate into Canvas? Users need to be able to prepare now for the semester.
Flash player is currently being retired. I keep getting warnings when I
attempt to load my Voki's already. The "new" code does not currently
work with Canvas or Blackboard, two of the largest LMS.
Hello Yuckfin!
We're working on a solution that will be video based.
As a side note I'd like to point out that we've had a non Flash solution for years (our characters do not use Flash in any way) - but we were forced to keep Flash available as an option for teachers to use because of applications like Canvas that do not permit modern HTML5 animation to be embedded in their pages (though they do permit the now-nearly-obsolete Flash technology).
As noted - we're working on an alternative solution that's Video based.
We have no ETA - but hope to have it by end of year.
Hope this helps,
Gil
The Voki Team
A Voki is not a video - it is a dynamic animation.
It can be played (opened) in any browser just by clicking it - but, again, it is not a video.
What are you trying to do with Voki? Please explain why you need a video & perhaps I can advise further.
Thanx
Customer support service by UserEcho
