Voki's community is here to let Voki, Voki Classroom, and Voki Presenter users provide feedback, such as Voki product ideas, praise, or other comments/ questions/ concerns. Although not every post here can be answered by a Voki representative, we do read and consider each and every post!

Recently updated topics 409

0
Answered

What format can I use to upload my own background? JPEG did NOT work.

slwatkins 2 weeks ago in Voki Classroom updated by Gil Sideman 4 days ago 2
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Answered

Embedd code for Canvas--javascript not working

yuckfin 1 month ago in Voki FAQs updated 1 month ago 3
0
Answered

¿Cómo insertar imágenes en voki?

capafi1 2 months ago in Voki Classroom updated by Gil Sideman 2 months ago 2
0
Answered

Cobrança indevida

Natalia sena 2 months ago updated by Gil Sideman 2 months ago 2
0
Answered

What format can I use to upload my own background? JPEG did NOT work.

slwatkins 2 weeks ago in Voki Classroom updated by Gil Sideman 4 days ago 2
Answer
Gil Sideman 4 days ago

Hello!

I just tried it and jpeg upload worked fine for me.

Please send us your jpeg file to support@voki.com - and if possible please include a screenshot of the error/problem you see, so that we may best advise.


Regards,

Gil

THe Voki Team 

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Answered

Embedd code for Canvas--javascript not working

yuckfin 1 month ago in Voki FAQs updated 1 month ago 3

When will you have a new embed code to integrate into Canvas? Users need to be able to prepare now for the semester.

Flash player is currently being retired. I keep getting warnings when I

attempt to load my Voki's already. The "new" code does not currently

work with Canvas or Blackboard, two of the largest LMS.

Answer
Gil Sideman 1 month ago

Hello Yuckfin!

We're working on a solution that will be video based.

As a side note I'd like to point out that we've had a non Flash solution for years (our characters do not use Flash in any way) - but we were forced to keep Flash available as an option for teachers to use because of applications like Canvas that do not permit modern HTML5 animation to be embedded in their pages (though they do permit the now-nearly-obsolete Flash technology).

As noted - we're working on an alternative solution that's Video based.

We have no ETA - but hope to have it by end of year. 
Hope this helps,

Gil

The Voki Team

Answer
Gil Sideman 1 month ago

A Voki is not a video - it is a dynamic animation. 

It can be played (opened) in any browser just by clicking it - but, again,  it is not a video.

What are you trying to do with Voki?  Please explain why you need a video & perhaps I can advise further.

Thanx

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Answered

¿Cómo insertar imágenes en voki?

capafi1 2 months ago in Voki Classroom updated by Gil Sideman 2 months ago 2

Quiero insertar mis propios imagenes en voki. Alguien me puede decir ¿cómo?

Answer
Gil Sideman 2 months ago

Hello!

Creating animated characters using your own images is supported with our SitePal product (but not available in Voki)

Please see more information here -

https://sitepal.com/features/models/photoface

Hope this helps. Best regards,

Gil

-------------------------

¡Hola!
La creación de personajes animados con sus propias imágenes es compatible con nuestro producto SitePal (pero no está disponible en Voki)
Consulte más información aquí:

https://sitepal.com/features/models/photoface

Espero que esto ayude. Atentamente,
Gil

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Answered

Cobrança indevida

Natalia sena 2 months ago updated by Gil Sideman 2 months ago 2

Você cobraram indevidamente antes do período livre acabar, no primeiro dia de teste quero meu dinheiro de volta, estou desempregada sem condições.

Answer
Gil Sideman 2 months ago

Hello Natalia - 

Please send a note to support@voki.com and we will review what happened and take care of it for you.

Best regards,

Gil

The Voki Team

-----------------------------

Olá Natalia -

Envie uma nota para support@voki.com e nós revisaremos o que aconteceu e cuidaremos disso para você.
Atenciosamente,
Gil
Equipe Voki