Voki's community is here to let Voki, Voki Classroom, and Voki Presenter users provide feedback, such as Voki product ideas, praise, or other comments/ questions/ concerns. Although not every post here can be answered by a Voki representative, we do read and consider each and every post!

Recently updated topics 365

0
Answered

Can a voki be captioned for students with hearing impairments?

Val Mazzotti 1 month ago in Voki Classroom updated by Gil Sideman 1 month ago 2
0
Under review

90 seconds on my mp3 audios

Jorge 3 months ago in Voki Presenter updated by Gil Sideman 1 month ago 4
0
Answered

Duplicate profile for assignment

Martin G 4 months ago updated by Gil Sideman 1 month ago 2
0
Fixed

French words with accent are not properly saved

Rachel 4 months ago updated by Gil Sideman 1 month ago 3
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Accessibility conformance report

jennifer.wondracek 4 days ago 0

My school requires an accessibility conformance report, such as a VPAT, before I can go forward with a purchase. These reports explain how the product meets federal regulation for section 508 of the Rehabilitation Act's IT accessibility standards.  Where can I obtain such a report?

0
Answered

Can a voki be captioned for students with hearing impairments?

Val Mazzotti 1 month ago in Voki Classroom updated by Gil Sideman 1 month ago 2
Answer
Gil Sideman 1 month ago

Hi Val - 

Unfortunately not at present.

This feature is being considered for future updates.

Regards,

Gil

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Under review

90 seconds on my mp3 audios

Jorge 3 months ago in Voki Presenter updated by Gil Sideman 1 month ago 4

Hello,

I have the paid version, and I can´t upload audios between 60 and 90 seconds. But weeks ago, there was no problem. Is it a bug? If so, when will that be fixed?
Thank you.

0
Answered

Duplicate profile for assignment

Martin G 4 months ago updated by Gil Sideman 1 month ago 2

Hi! Is there any way to duplicate a previously created profile to an assignment? 

I let my students create a profile before I made an assignment and now I don't want them to have to create a new one if possible.

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Fixed

French words with accent are not properly saved

Rachel 4 months ago updated by Gil Sideman 1 month ago 3

Hello,

I have tried sending an email to support at Voki several times and received one response which wasn't helpful, I teach in a French school and my students are trying to type their text in Voki. Once they save it, any French word with an accent turns into a weird symbol and the avatar can't read it. I have used Voki for the last several years and have never had this problem. When the support person emailed me back he said most words in French don`t have an accent and to ignore those words. Worst. Advice. Ever! Almost every word in French has an accent. We need to evaluate this project and have been waiting almost 2 weeks for help. I have sent the letters with the accents I need added twice and no reply.

Please help! 

Answer
Gil Sideman 1 month ago

Rachel - 
This issue has been addressed. I'm sorry it caused you inconvenience.

All so called "special characters" (eg characters with accents) should now be handled correctly in French and any other language.

Please let me know if you notice any problem.

Regards,

Gil