I keep being charged for a membership I don’t have. I have used Voki or signed up for anything. I have emailed their support, received no answer and they still are trying to take money from my account. Apart from reporting this to the police, how else
How do I get them to stop trying to take money from my account. I don’t have any dealings with Voki, I have no account. I have tried contacting them,but have had no response. My next step as far as I can see, is to contact the police.
Se me cobro dos veces la subscripcion
Pague voki y se me cobro dos veces, como pido un reembolso solo lo pague una vez y retire los datos de la tarjeta, no sé por qué se me cobró doble
Audio Not Uploading
When I try to upload an audio file that is 66 seconds long and 387 KB in size, I receive an error "Uploaded file exceeded time limit." However, the limit states 90 seconds and 66 seconds is less than that. Additionally, I have uploaded audio files that are 400 KB in size so the file size also shouldn't be a limitation. Can you please let me know how I can get a file that seems to fit within the limits uploaded? Thank you!
Hi there!
Try logging out and logging in again - sometimes this helps clear up problems.
If that does not work, please send us a note to support@voki.com - and we will look into it right away and help you out.
Best regards,
Gil
The Voki Team
Customer support service by UserEcho
