Voki's community is here to let Voki, Voki Classroom, and Voki Presenter users provide feedback, such as Voki product ideas, praise, or other comments/ questions/ concerns. Although not every post here can be answered by a Voki representative, we do read and consider each and every post!

Very Disappointed in this product

Louis Dare 7 years ago in Voki Presenter updated by Gil Sideman 7 years ago 1
I'm really quite shocked at how poor this product is? At first it looks really useful however the paid for services don't really seem to offer much extra.

Other platforms whom you are competing with offer PPT importing so you can improve what you already have rather than waste time redeveloping teaching materials.

I've just signed up for Voki Presenter and seem to have been mislead as I can only produce a 60 second Vokis and not a 90 second ones as clearly advertised and I am unable to add two Voki's onto a slide as advertised. Rather than lodge a miss selling complaint to PayPal I've simply cancelled my subscription.

However if I'm paying surely the 90 second limit is a joke right? I'd expect at least 5 minutes, and to suggest we can add several Voki's onto a slide to create an unlimited audio feed.....have you guys any idea how the mind of a learner works? We're trying to exceed expectations here, having several Voki's in a row would give such a poor end result.

Not being able to download is also a serious failing in the system. Are we now assuming all learners have access to wifi 24/7. That's quite a radical assumption and one that fails learners from poorer backgrounds.

I've tested this on an iPhone with Safari and IOS8. The slide background is displayed however the Voki will not appear. I would have expected in 2015 a paid for service to be IOS compatible??

I think for me to further consider this product the developers need to accept that in business products must be designed around the end user and not the assumptions of the development team.

Please do not take offence to my comments, my tone represents my frustration at the time wasted in trialing this product. My hope is that you will use my comments constructively and look to develop a product that is suitable for your target audience. 

Under review

embed code not working

Christina Burken 6 years ago in Voki Presenter updated by Sumit B 6 years ago 6

The embed code no longer works for my Voki's. We embed them in our learning management system. We had no issues prior to the change. Please advise. http://www.voki.com/site/pickup?scid=12549550&width=575&height=323&chsm=30962203c23a6f66cea6c2dce355f9e5

Gil Sideman 6 years ago

Hi Christina -

Your embed code contains a part that reads -


please change that to


and try again - and please let me know if this worked.



Under review

I'm trying to post a link for my aviator for my online class but when I click my link to look at it when it's submitted it doesn't pull up it just refreshes it

Tay 5 years ago in Voki Presenter updated by Gil Sideman 5 years ago 5

I'm trying to post a link for my aviator for my online class but when I click my link to look at it when it's submitted it doesn't pull up it just refreshes it 


purchased presenter BUT

JIzatt 7 years ago in Voki Presenter updated 7 years ago 5
It still thinks I havent got a classroom or presenter account, so I can't do one of the premium characters and publish it. Have been messing with this for two days now - getting frustrated.  I wanted to be able to use the Voki with audio to upload for an online class, so I figured presenter was my best option. Have I purchased the wrong one?

plz add it to mobble

MrBubblez - 7 years ago in Voki Presenter updated by cori johnson 7 years ago 1
Not a bug

cannot add voki to presentation

amyj 7 years ago in Voki Presenter updated by Eva 7 years ago 3
when i click on ad voki, nothing happens. The box appears, and it just says Add Voki, but when I click on that, nothing happens. It worked yesterday.

voki presenter and youtube video

simonetta_v 5 months ago in Voki Presenter updated by Gil Sideman 5 months ago 3

Hello I have tried to include a video from youtube in my presentation on voki presenter , but even if I can see the icon in the edit  mode, it does not show while the presentation runs

Gil Sideman 5 months ago

Hello Again! 

This issue has been fixed. 

Please try again and let us know if any further issues are noticed.




can you record your screen with the voki ?

Mairi 12 months ago in Voki Presenter updated by Gurpreet Singh (Voki Support) 12 months ago 2

As my presentation, can I add the voki and record my screen as the presentation?


Hi Mairi,
Hope you are doing well

If I understand you correctly then you are looking to add your Voki character to your Voki presentation slides and then download that presentation as a video by recording your screen.

If that is the case, then yes, you can do that.

To understand how to use Voki Presenter - and add your Voki character to the Voki Presentation - please review: https://www.voki.com/site/support and then scroll down to  "Getting started with the Voki Presenter" section. You will see a guide and video tutorial to help you get started with Voki Presenter.

Regarding downloading the presentation as a video, there is no built in feature to do so, but  there are many screen capture utilities that you can use (many of them free).  Note that screen capture is not officially supported in Voki, but, if you are a Voki Customer, and as long as it is done for teaching purposes, then it is fine.

I hope this helps.
If you have additional questions feel free to contact us at support@voki.com.



Analytics wanted

Hi there

I just set up a new PA a free creator voki for my linked in and would like to know if there are analytics for her?

Check her out she is lovely! ..and informative!


Thanks voki!