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Under review

embed code not working

Christina Burken 9 years ago in Voki Presenter • updated by Sumit B 9 years ago • 6

The embed code no longer works for my Voki's. We embed them in our learning management system. We had no issues prior to the change. Please advise. http://www.voki.com/site/pickup?scid=12549550&width=575&height=323&chsm=30962203c23a6f66cea6c2dce355f9e5

Answer

Answer
Gil Sideman 9 years ago

Hi Christina -

Your embed code contains a part that reads -

src="//vhss.oddcast.com...


please change that to

src="http://vhss.oddcast.com...


and try again - and please let me know if this worked.

Thanks,

Gil


Under review
Gil Sideman 9 years ago

Hi Christina -

What are you trying to do and what exactly is not working?

Please provide additional information.

Thanx!



Christina Burken 9 years ago

Gil,

When we place the new embed code in the html in side our lms...we get a line of code. Please advise.

Answer
Gil Sideman 9 years ago

Hi Christina -

Your embed code contains a part that reads -

src="//vhss.oddcast.com...


please change that to

src="http://vhss.oddcast.com...


and try again - and please let me know if this worked.

Thanks,

Gil


Christina Burken 9 years ago

Hi Gil,


We tried it and still got a line of code.


Please advise.

tammymorris 9 years ago

I used the embed code for a Voki a couple of weeks ago (into a Blackboard Learn course), and I had some difficulty. If I remember correctly, what I did to make it work was use the other embed code (either http or https). Now, the embed code says it works for either http or https, so I don't have the option to use the other code. I'm not good enough with html to look at the code from a couple of weeks ago and fix this week's code to work :) I tried the suggestion you made to Christina - inserting the "http:" - but it is still not embedding my Voki. Thanks for your help.

Sumit B 9 years ago

Hi Christina,

Sorry for the Inconvenience.

Please send me your contact number and available time to support@voki.com

Is it possible to share the screen to see the problem and understand better?


Regards,

Sumit

866-840-3360

Customer support service by UserEcho