So I'm trying to create a new voki for an assignment in my class, but whenever I press the edit button, a window pops up and I am immediately logged out and sent back to the homepage. Help please? This problem persists across Internet Explorer and Chrome.
I am not teaching anymore and therefore didn't mean to extend my voki classroom account which I subscribed for one year. Nevertheless I've just been charged with the subscription for the next twelve months. Please cancel my account.
I have been using Voki Classroom for several years with no problem. Now students are unable to record for more than 30 seconds without getting the message that time limits are exceeded. We have tried with Chrome and Firefox. I have repeatedly filled out the support email form and have received nothing but perfunctory messages from support. I sent a video of the problem and received no help. I am beyond frustrated. Can someone PLEASE look into this? Either back up your product support services or give me a refund. Enough is enough
Customer support service by UserEcho