Voki's community is here to let Voki, Voki Classroom, and Voki Presenter users provide feedback, such as Voki product ideas, praise, or other comments/ questions/ concerns. Although not every post here can be answered by a Voki representative, we do read and consider each and every post!
+1
Answered

login

Lesa Bak 5 years ago in Voki Classroom • updated by Eva 5 years ago 3
Is there a way to set the usernames for the students in my class?   I like to keep the same usernames for everything to avoid confusion between the many websites we visit.
+1
Under review

unclear terms and conditions

Claudia Krumpholz 4 years ago in Voki Classroom • updated by Gil Sideman 4 years ago 1

I am not teaching anymore and therefore didn't mean to extend my voki classroom account which I subscribed for one year. Nevertheless I've just been charged with the subscription for the next twelve months. Please cancel my account.

0
Under review

Someone please contact the administrator at my school!!!

helena.castelletti 1 month ago in Voki Classroom • updated by Gil Sideman 1 month ago 2

My school has paid for a voki subscription but we have not received passwords yet, nor can anyone access our subscription. Our administrator has tried to contact someone several times to sort out this problem, but has been unsuccessful so far. Would someone please make contact and sort out this mess. It is frustrating and a complete waste of our funds if we don't have access. Thank you.

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Answered

how to start?

Vikiward 8 months ago in Voki Classroom • updated by Handayani 4 months ago 2

how to start?

Answer
Gil Sideman 8 months ago

Hi Vikiward - 

As you log in to your account, and click on the Classroom tab from the top menu, you will see a 'tutorial' link at your top right. Click that and you will have access to our getting started resources.

Best way to get started in my opinion is to watch the two videos. They are short and to the point.

The same videos are also vailable on the support page in the Voki Classroom section.


If you have specific questions - send us a note at support@voki.com

Hope this helps,

Gil

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Fixed

Where is the embed button? I have a subscription and have been a user for many years.

Lynn Burleigh 1 year ago in Voki Classroom • updated by Gil Sideman 1 year ago 3

I have a paid subscription and my students don't have an embed code to embed their voki's on their e-Portfolios.  Can you please update my student's capability?  Thank You!

Answer
Gil Sideman 1 year ago

Hi Lynn - 

We've added embed functionality for students. 

I hope this helps.

Best,

Gil

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Answered

Can we use Voki for Training staff (and train the trainer type courses)

social 2 years ago in Voki Classroom • updated by Gil Sideman 2 years ago 2

Can we use Voki for Training staff (and train the trainer type courses)?


Thanks,

Addo

Virta

Vanities | Bathtubs | Linear Drains

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Not a bug

Chrome Problems

MrSolomon 2 years ago in Voki Classroom • updated by Gil Sideman 1 year ago 3

I am having trouble getting my VOKI assignments to appear in Chrome. It works on Safari, but not in Chrome. I have a mix of PC and Mac, and only the Macs work with VOKI. Cannot get any avatar to appear in Chrome, so I cannot use the PCs in our computer lab. Any suggestions on getting VOKI to work in Chrome for either Mac or PC? Thanks!

Answer
Gil Sideman 1 year ago

Hello Mr Solomon, 


We work and test in Chrome all the time, and so do most of our Voki users and customers (it is the most popular browser) - and we are unaware of the problems you describe. I therefore tend to think that the problems you are experiencing are due to the configuration or settings in Chrome in your lab & school, or, possibly, restrictive firewall settings in your school.


As next steps I would suggest - 

a. try the same from home, just to compare, and prove that the problem is specific to school computers.

b. ask your school IT folks to help out - perhaps they can quickly pinpoint the issue.

c. ask your IT department to whitelist the follwing domains for the school:

*.oddcast.com  and  *.voki.com


if this advice does not help, please send us a note to support@voki.com - and one of our support engineers will schedule a time for a shared screen session where he might be able to advise further.


Let me know how goes,

Best,

Gil

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Under review

Can I change the language to French on behalf of my students?

frenchteacher4234 3 years ago in Voki Classroom • updated by Gil Sideman 3 years ago 1

Greetings! I am a french teacher and my students love technology and creating their own comics.


I do not want them to be exposed to English, when creating their Voki presentations.


Can I change their operating language to french, to prevent the exposure to English?


Thanks!