I am not teaching anymore and therefore didn't mean to extend my voki classroom account which I subscribed for one year. Nevertheless I've just been charged with the subscription for the next twelve months. Please cancel my account.
how to start?
Hi Vikiward -
As you log in to your account, and click on the Classroom tab from the top menu, you will see a 'tutorial' link at your top right. Click that and you will have access to our getting started resources.
Best way to get started in my opinion is to watch the two videos. They are short and to the point.
The same videos are also vailable on the support page in the Voki Classroom section.
If you have specific questions - send us a note at email@example.com
Hope this helps,
I have a paid subscription and my students don't have an embed code to embed their voki's on their e-Portfolios. Can you please update my student's capability? Thank You!
Hi Lynn -
We've added embed functionality for students.
I hope this helps.
I am having trouble getting my VOKI assignments to appear in Chrome. It works on Safari, but not in Chrome. I have a mix of PC and Mac, and only the Macs work with VOKI. Cannot get any avatar to appear in Chrome, so I cannot use the PCs in our computer lab. Any suggestions on getting VOKI to work in Chrome for either Mac or PC? Thanks!
Hello Mr Solomon,
We work and test in Chrome all the time, and so do most of our Voki users and customers (it is the most popular browser) - and we are unaware of the problems you describe. I therefore tend to think that the problems you are experiencing are due to the configuration or settings in Chrome in your lab & school, or, possibly, restrictive firewall settings in your school.
As next steps I would suggest -
a. try the same from home, just to compare, and prove that the problem is specific to school computers.
b. ask your school IT folks to help out - perhaps they can quickly pinpoint the issue.
c. ask your IT department to whitelist the follwing domains for the school:
*.oddcast.com and *.voki.com
if this advice does not help, please send us a note to firstname.lastname@example.org - and one of our support engineers will schedule a time for a shared screen session where he might be able to advise further.
Let me know how goes,
Please cancel my account. You were not authorised to charge money to my PayPal account and I would like a refund ASAP.
why am I unable to change my students passwords? I will click on the pencil/edit button and put in a password like earth1234 and it will not save / keep it.
Greetings! I am a french teacher and my students love technology and creating their own comics.
I do not want them to be exposed to English, when creating their Voki presentations.
Can I change their operating language to french, to prevent the exposure to English?
Customer support service by UserEcho