Although I didn't mean to extend my voki classroom account and I didn't click the "extend link" I've just realized that I' ve been charged with the subscription for the next twelve months
I HAVE BEEN TRYING FOR THREE WEEKS TO CONTACT VOKI TO NO AVAIL. Where are your customer care numbers?!?
Please let me know how I can get in touch with a real person at Voki who can help me.
Hi Jennifer -
For paid customers the 'contact us' form is in the Support section.
We do not provide a phone # but offer free and unlimited email support to our customers.
I am a real person at Voki - how can I help you?
I am really sorry to have had such a bad start to your website. Do you really think that you can keep a sustainable number of clients by making such mistakes??
I would like to have an immediate refund please. I will use the trial version for 13 more days and then I will decide according to my experiences with my students, regardless of this bad experience.
My username is firstname.lastname@example.org
Customer support service by UserEcho