I have emailed your support two times in attempt to cancel my account and refund my money. I have not heard anything back. I am very unhappy.
I have emailed your 'support' 3 times in the last two years in attempt to cancel my subscription and refund my last two years payments. I am very unhappy as when I signed up it was with the understanding it could be cancelled anytime. This is not the case.
Please send a note to email@example.com - and we will take care of you.
I tried to sign up for voki classroom or voki voki presenter for the free version and it didn't let me. How can I get a free acount for those? I created voki on the basic version with my students . the y loved it very much but couldn't publish and email .
My students cannot click on the edit button on a Voki assignment I posted, so they can't even get started on their projects. Whenever they try to start the Voki this error message pops up in the window where the Voki usually is:
Error -  Missing Required Parameter PID
Yet they have no issues using the free version...
Any help on this matter would be appreciated!
This problem has been fixed.
Please let me know if you still see a problem.
Apologies to all affected.
I would like to upgrade to a paid Voki Classroom account, but not able to do so. I get as far as logging in, but after I enter my email and password all I get is a "processing" message box that pops up and doesn't do anything else.
All we could do in class today was watch the loading symbol. Other sites worked. What's up? Even tried using only six kids. No luck.
Customer support service by UserEcho