Voki's community is here to let Voki, Voki Classroom, and Voki Presenter users provide feedback, such as Voki product ideas, praise, or other comments/ questions/ concerns. Although not every post here can be answered by a Voki representative, we do read and consider each and every post!
0
Answered

I have emailed your support two times in attempt to cancel my account and refund my money. I have not heard anything back. I am very unhappy.

Abby 3 years ago in Voki Classroom • updated by Gil Sideman 3 years ago 4

I have emailed your 'support' 3 times in the last two years in attempt to cancel my subscription and refund my last two years payments. I am very unhappy as when I signed up it was with the understanding it could be cancelled anytime. This is not the case.

Answer
Gil Sideman 3 years ago

Abby -

Please send a note to support@voki.com - and we will take care of you.

Best,

Gil

0
Under review

my students can't publish and can't sign up for classroom or presenter.

Shlomit Huri 3 years ago in Voki Classroom • updated by Gil Sideman 3 years ago 4

I tried to sign up for voki classroom or voki voki presenter for the free version and it didn't let me. How can I get a free acount for those? I created voki on the basic version with my students . the y loved it very much but couldn't publish and email .

0
Fixed

Error Message on Voki Classroom assignment

SZamudio93 3 years ago in Voki Classroom • updated by Gil Sideman 4 months ago 4

My students cannot click on the edit button on a Voki assignment I posted, so they can't even get started on their projects. Whenever they try to start the Voki this error message pops up in the window where the Voki usually is:


Error - [101] Missing Required Parameter PID


Yet they have no issues using the free version...


Any help on this matter would be appreciated!

Answer
Gil Sideman 3 years ago

Hi -

This problem has been fixed.

Please let me know if you still see a problem.

Apologies to all affected.

Gil


0
Fixed

Preview not working

Shara Periman Dishon 5 years ago in Voki Classroom • updated by Eva 5 years ago 5
I can't "preview" my students' vokis on the "review" page, nor can they "preview" themselves.
0
Answered

Audio problem

Egate102 4 years ago in Voki Classroom • updated by Eva 4 years ago 2
We are trying to record a voice on our voki but when we play it back it has space where you can not hear the information. Can you give me any information of why this is happening and how to fix the problem
0
Under review

Could you delete my account so i can make a new one

Tenika S 4 years ago in Voki Classroom • updated 4 years ago 2
0
Answered

Is there any way to put freckles on a face?

Sandra Hansen 5 years ago in Voki Classroom • updated by Eva 5 years ago 2
0
Under review

video capture

Pam 4 years ago in Voki Classroom • updated by taketheb8 4 years ago 2
I can't find a good way to do a video capture of our Voki's on a Mac.  I have tried a couple and either the audio doesn't work, or the video.  Do you have a recommendation for an inexpensive way to video capture Voki's?