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Recently updated topics 464

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Fixed

Cannot record audio

Karen 3 week geleden in Voki Classroom bijgewerkt door Gil Sideman 3 week geleden 2
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Voltooid

trying to upgrade account but says invalid user email address

jeff blair 3 week geleden in Voki FAQs bijgewerkt door Gil Sideman 3 week geleden 2
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I can't watch voki hooks,

riniguezb 2 maand geleden 0
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Not a bug

cancel account

fiona_cameron33 2 maand geleden bijgewerkt door Gil Sideman 3 week geleden 9
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Voltooid

como puedo cancelar mi cuenta voki

cinthiajaqueline0406 2 maand geleden bijgewerkt door Gil Sideman 2 maand geleden 2
0
Fixed

Cannot record audio

Karen 3 week geleden in Voki Classroom bijgewerkt door Gil Sideman 3 week geleden 2

I cannot add audio to my avatar. I go to Edit, and then use the mic on my computer. The recording seems to go fine, and then I get the message that it is uploading my audio, but when I go to play, nothing happens. I tried using Firefox and Chrome browser, and neither one works.

Antwoord
Gil Sideman 3 week geleden

Hi Karen - 


We experienced a problem on Friday that was fixed on the same day.

Please try again now - if you still see a problem pls contact us at support@voki.com

I apologize for the inconvenience this has caused.


Regards,

Gil

The Voki Team

0
Voltooid

trying to upgrade account but says invalid user email address

jeff blair 3 week geleden in Voki FAQs bijgewerkt door Gil Sideman 3 week geleden 2

i am literally trying to give VOKI money....and they refuse to take it.  my email is LEGIT.

Antwoord
Gil Sideman 3 week geleden

Hi Jeff - 

Apologies for the inconvenience.

We experienced a technical problem on Friday, which was resolved on the same day.

Please try again & if you still see a problem pls let us know at support@voki.com

Regards,

Gil

The Voki Team

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I can't watch voki hooks,

riniguezb 2 maand geleden 0

I open one voki hook, and it starts to download, but, doesn't present anything. 

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Not a bug

cancel account

fiona_cameron33 2 maand geleden bijgewerkt door Gil Sideman 3 week geleden 9

There is no option on the My Account page to cancel. Please cancel my account or make that option available so people can do so without a long wait. The contact us page does not work either. Messages don't go through on that page.

0
Voltooid

como puedo cancelar mi cuenta voki

cinthiajaqueline0406 2 maand geleden bijgewerkt door Gil Sideman 2 maand geleden 2

necesito cancelar mi cuentan por favor el costo es muy elevado