Voki's community is here to let Voki, Voki Classroom, and Voki Presenter users provide feedback, such as Voki product ideas, praise, or other comments/ questions/ concerns. Although not every post here can be answered by a Voki representative, we do read and consider each and every post!

Recently updated topics 348

0
Naprawione

Voki just loads forever and never plays

jhowerter 1 tydzień temu • Ostatnio zmodyfikowane przez Gil Sideman 5 dni temu 4
0
To nie jest błąd

Voki does not load on my classroom laptops.

pittsclassroom 1 miesiąc temu • Ostatnio zmodyfikowane przez Gil Sideman 1 miesiąc temu 3
0
W trakcie analizy

My students and I are not able to create a presentation its take long

Manuela Campos 1 miesiąc temu • Ostatnio zmodyfikowane przez Gil Sideman 1 miesiąc temu 1
0
Ukończony

Log in

Paula Vaughn 3 miesięcy temu • zaktualizowano 3 miesięcy temu 10
0
Z odpowiedzią

how to start?

Vikiward 5 miesięcy temu w Voki Classroom • Ostatnio zmodyfikowane przez Handayani 4 tygodni temu 2
0
Naprawione

Voki just loads forever and never plays

jhowerter 1 tydzień temu • Ostatnio zmodyfikowane przez Gil Sideman 5 dni temu 4

I tried both at work and at home, and the Voki never loads. I am trying to use this for a presentation, so if I could get the issue fixed ASAP, that would be great, thanks!

0
To nie jest błąd

Voki does not load on my classroom laptops.

pittsclassroom 1 miesiąc temu • Ostatnio zmodyfikowane przez Gil Sideman 1 miesiąc temu 3

Voki does not load on my classroom laptops.

Odpowiedź
Gil Sideman 1 miesiąc temu

Hello - 

I can only surmise that your school firewall is preventing access.

You can verify that is the case by accessing from a computer outside your school network.

Please contact your school IT and ask them to whitelist - 

*.voki.com

and

*.oddcast.com

Once this is done - it should work fine.

Best,

Gil

The Voki Team

0
W trakcie analizy

My students and I are not able to create a presentation its take long

Manuela Campos 1 miesiąc temu • Ostatnio zmodyfikowane przez Gil Sideman 1 miesiąc temu 1
0
Ukończony

Log in

Paula Vaughn 3 miesięcy temu • zaktualizowano 3 miesięcy temu 10

I have been logged into voki for a while and logged out today. Afterwards was not able to log back in and when I pressed forgot password it said this email not associated with account. Please check your email support@ voki to help me!!

Odpowiedź
Gil Sideman 3 miesięcy temu

Paula - 

Apologies for the inconvenience. 

A quick remedy should be to clear your cache and cookies. That should reset the whole login status and enable you to login.

No need to clear history.

Here's how - https://www.digitaltrends.com/computing/how-to-clear-your-browser-cache/

Regards,

Gil

The Voki Team

0
Z odpowiedzią

how to start?

Vikiward 5 miesięcy temu w Voki Classroom • Ostatnio zmodyfikowane przez Handayani 4 tygodni temu 2

how to start?

Odpowiedź
Gil Sideman 5 miesięcy temu

Hi Vikiward - 

As you log in to your account, and click on the Classroom tab from the top menu, you will see a 'tutorial' link at your top right. Click that and you will have access to our getting started resources.

Best way to get started in my opinion is to watch the two videos. They are short and to the point.

The same videos are also vailable on the support page in the Voki Classroom section.


If you have specific questions - send us a note at support@voki.com

Hope this helps,

Gil