Voki's community is here to let Voki, Voki Classroom, and Voki Presenter users provide feedback, such as Voki product ideas, praise, or other comments/ questions/ concerns. Although not every post here can be answered by a Voki representative, we do read and consider each and every post!

Recently updated topics 473

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Under review

Can I add a picture to speech to talk?

koheo fa 1 mes en Voki FAQs updated by Gil Sideman fa 1 mes 3
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Respost

скачать видео

verner lana fa 4 mesos en Voki FAQs updated by Gil Sideman fa 4 mesos 2
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Not a bug

I cannot log into my voki account

samtse810 fa 4 mesos updated by Gil Sideman fa 4 mesos 3
0
Under review

Can I add a picture to speech to talk?

koheo fa 1 mes en Voki FAQs updated by Gil Sideman fa 1 mes 3

Can I add a picture to speech to talk?

Answer
Gil Sideman fa 3 mesos

Hello!

Send us an email to support@voki.com and our support team will look into it. Please include a link to your invoice or the account ID or your login name (email you used to register) to allow us to identify the purchase.

Any charge within 30 days of purchase is subject to our 30 day money back guarantee - no questions asked and no reason required.

Regards,

Gil

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Respost

I can´t use the voki link to share on a genially presentation. I always get a message telling me the url is invalid. Please help me.

tbustamantes fa 3 mesos en Voki FAQs updated by Gil Sideman fa 3 mesos 3

I can´t use the voki link to share on a genially presentation. I always get a message telling me the url is invalid. Please help me.

Answer
Gil Sideman fa 3 mesos

Hello!

Our QA have performed an extensive review trying to recreate the problem, but could not recreate. 

Further information from you would enable us to look into it further.


We're standing by,

Regards,

Gil

Tha Voki Team

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Respost

скачать видео

verner lana fa 4 mesos en Voki FAQs updated by Gil Sideman fa 4 mesos 2

Доброго дня. Очень удобный сервис, всё очень нравится - подскажите, есть ли возможность скачать видео-аватар в бесплатном доступе?

Answer
Gil Sideman fa 4 mesos

Hello Iana,
We offer video generation capability with another product - SitePal - which is designed for business use.

Using SitePal, you may select and configure your character, assign audio for the character to speak (whether recorded audio or TTS) and generate a video of it, using our "generate video" feature.

Advantages:
* Select the desired resolution
* Different Video formats are supported
* Generate with "Green screen" background for transparency.
* No Voki logo (or any other branding)
* many more character options to choose from, including 3D characters.
* ability to create your own characters from a photo.
* License to use the generated video commercially (which Voki does not allow).

The SitePal video generation license supports saving & storing the generated mp4 videos on your servers, as well as incorporating them into your own media (e.g. tutorials, presentations). The license provides you with perpetual rights to use the videos that you generate, even after your SitePal subscription ends.

Video generation is available with our SitePal Platinum or SitePal Gold plans.

Please see www.sitepal.com/pricing for details.

Hope this helps, please let me know if any questions.
All the best,
Gil

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Not a bug

I cannot log into my voki account

samtse810 fa 4 mesos updated by Gil Sideman fa 4 mesos 3

Cannot log into the account. It keeps staying on the loading page.

Assignment is coming up and that's frustrating. Please advise what I can do.

Answer
Gil Sideman fa 4 mesos

Hello! 

Apologies for the inconvenience.

Maintenance was being performed last night, and services were temporarily unavailable. 

Please try again now.

Regards,

Gil

The Voki Team