Voki / Voki

Voki's community is here to let Voki, Voki Classroom, and Voki Presenter users provide feedback, such as Voki product ideas, praise, or other comments/ questions/ concerns. Although not every post here can be answered by a Voki representative, we do read and consider each and every post!

Eller send en privat besked.

Ingen lignende emner blev fundet.

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Færdig

How do I download this to my computer?

7 år siden • opdateret af 7 år siden • 3

Stem

Svar

7 år siden

Hello!

Voki is designed to appear online in a web browser. But it is also possible to download as a video from the Voki mobile app. You may want to give it a try.

Please note that this is only supported for teaching purposes. If you are interested in animated character video for commercial/business purposes, our SitePal product supports that -pls see www.sitepal.com

Regards,

Gil

Færdig

add a dachshund to the dog catergory >:z

7 år siden • opdateret af 7 år siden • 2

add a dachshund to the dog category >:z

Stem

Færdig

Please cancel my subscription. You should make this easier than this.

7 år siden • opdateret af 7 år siden • 2

Stem

Svar

7 år siden

I am sorry you encountered difficulty.

Please let me know what the problem is and I'll do my best to assist. Promise.

You can deactivate your account from your "My Account" page.

Select "My Account" or "Account Info" from your "welcome menu" at top right.

If you are having difficulty finding this option - send a note to our support & we will deactivate it for you.

Regards

Gil

Besvaret

how can I reset my pw? your reset function is not working.

7 år siden • opdateret af 7 år siden • 3

Stem

Svar

7 år siden

Hello!

I assume you are logged into your Voki account, and you went to your account Info page to try and make the change.

There's a glitch in the UI that may cause some confusion.

Here's what you need to do -

Goto Account Info
Click on "edit" button for Personal Info section
Click in the password field (don;t try to select the contents of the field).
A dialog should open up that enables you to enter the new password.
If the dialog does not open up - check your popup blockers, or try to clear your cache and cookies and try again.

Besvaret

My daughter was working on a project for college and her laptop shut off mid way. She lost all the work she did. Is there a way to get it back?

7 år siden • opdateret af 7 år siden • 2

Stem

Svar

7 år siden

Hello Katherine,
Ouch! As you would expect no doubt - if she saved the presentation, then it is safe and sound in her account.

But if not - then the work is lost I'm so sorry to say.

I wish I had better news (or a magic wand)

Regretfully,

Gil

The Voki Team

Besvaret

I have a free account. I cannot share my viki and it does not save. Help

7 år siden • opdateret af 7 år siden • 3

Cannot share my voki.

Stem

Færdig

I do not recommend the purchase of a Voki membership. Though I commend the creativity and innovation behind a presentation platform that incorporates avatars, the execution is (at best) inadequate. I’ve reached out to the company through numerous emails a

7 år siden i Voki Presenter • opdateret af 7 år siden • 4

Stem

Svar

7 år siden

Hello!

I believe all problems you reported have been addressed.

Please let me know if you still experience any problem.

Best regards,

Gil

The Voki Team

Fast

Voki just loads forever and never plays

7 år siden • opdateret af 7 år siden • 4

I tried both at work and at home, and the Voki never loads. I am trying to use this for a presentation, so if I could get the issue fixed ASAP, that would be great, thanks!

Stem