Answer
-1
Answer
Under review
Hello!
I assume you are logged into your Voki account, and you went to your account Info page to try and make the change.
There's a glitch in the UI that may cause some confusion.
Here's what you need to do -
- Goto Account Info
- Click on "edit" button for Personal Info section
- Click in the password field (don;t try to select the contents of the field).
- A dialog should open up that enables you to enter the new password.
- If the dialog does not open up - check your popup blockers, or try to clear your cache and cookies and try again.
-1
Note:
a problem that had caused some users difficulty when trying to modify their password has been fixed.
Regards,
Gil
Customer support service by UserEcho
Hello!
I assume you are logged into your Voki account, and you went to your account Info page to try and make the change.
There's a glitch in the UI that may cause some confusion.
Here's what you need to do -