Voki's community is here to let Voki, Voki Classroom, and Voki Presenter users provide feedback, such as Voki product ideas, praise, or other comments/ questions/ concerns. Although not every post here can be answered by a Voki representative, we do read and consider each and every post!
  1. Forum: Voki
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Under review

Hi I am having difficulty with recording my Voki message. When I replay it back it just keeps spinning around and doesn't stop. It does not allow my to play back what i recorded

vcarrieri 5 years ago in Voki Presenter • updated by Gil Sideman 5 years ago • 2

Hi I am having difficulty recording my Voki message. After I record and press to play back message it keeps spinning around and does not stop. I need this for my lesson.  This is the first time that this has happened

Please get back to me.     

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Under review

Can you have two voki at the same time? if yes how?

Mof4g1rls 5 years ago • updated by Gil Sideman 5 years ago • 5
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Under review

Can't record new audio

lisa withrow 5 years ago • updated by Gil Sideman 5 years ago • 1

Up until yesterday I was able to record with the microphone and everything was just fine. Now, every time I try to record audio the finished, saved product only plays a piece of audio I made yesterday morning.  I've tried new vokis, different characters, everything I can think of but no matter what, the only audio I get is an old discarded track.  I cleared my cache but that didn't have any effect.  

Unrelated, but I created an avatar and saved it to the library. I was using it daily for lesson videos for students and then last week my library was empty and she is nowhere to be found.

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Under review

Warren (US) sounds like a girl. Help.

Liberty1 5 years ago • updated by Gil Sideman 5 years ago • 1

For some reason, the voice of Warren (US) sounds like a girl and I can't seem to fix it. Help. As of 5-5-20 3:39 PM EST.

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How do I publish my voki?

Sofia 5 years ago • updated by Gurpreet Singh (Voki Support) 5 years ago • 1

Goodmorning from Greece. I want to publish my voki, i have already create and save it.

Thank you

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Under review

Voki not recording

rene gloria 5 years ago • updated by Gil Sideman 5 years ago • 1

I’m using my iPad and it is not letting me record. Nothing happens when I click the record button.

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Under review

Not Saving Using Mobile App

MrJohn 5 years ago • updated by Gil Sideman 5 years ago • 1

Hello

I have created a character but have found that I can not embed into a Google Site.

So a work around was to use the iPad app, recreate the character and text it speaks and save as a video.

I did but when I came to save/download .... all the Share icons were grayed out.

I have a 15 day free trial.

At this rate I'll find it difficult to pay for a continued membership.

Any suggestions



Customer support service by UserEcho