Voki's community is here to let Voki, Voki Classroom, and Voki Presenter users provide feedback, such as Voki product ideas, praise, or other comments/ questions/ concerns. Although not every post here can be answered by a Voki representative, we do read and consider each and every post!
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Under review

Can't record new audio

lisa withrow 4 years ago updated by Gil Sideman 4 years ago 1

Up until yesterday I was able to record with the microphone and everything was just fine. Now, every time I try to record audio the finished, saved product only plays a piece of audio I made yesterday morning.  I've tried new vokis, different characters, everything I can think of but no matter what, the only audio I get is an old discarded track.  I cleared my cache but that didn't have any effect.  

Unrelated, but I created an avatar and saved it to the library. I was using it daily for lesson videos for students and then last week my library was empty and she is nowhere to be found.

-1
Under review

Warren (US) sounds like a girl. Help.

Liberty1 4 years ago updated by Gil Sideman 4 years ago 1

For some reason, the voice of Warren (US) sounds like a girl and I can't seem to fix it. Help. As of 5-5-20 3:39 PM EST.

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How do I publish my voki?

Sofia 4 years ago updated by Gurpreet Singh (Voki Support) 4 years ago 1

Goodmorning from Greece. I want to publish my voki, i have already create and save it.

Thank you

-1
Under review

Voki not recording

rene gloria 4 years ago updated by Gil Sideman 4 years ago 1

I’m using my iPad and it is not letting me record. Nothing happens when I click the record button.

-1
Under review

Not Saving Using Mobile App

MrJohn 4 years ago updated by Gil Sideman 4 years ago 1

Hello

I have created a character but have found that I can not embed into a Google Site.

So a work around was to use the iPad app, recreate the character and text it speaks and save as a video.

I did but when I came to save/download .... all the Share icons were grayed out.

I have a 15 day free trial.

At this rate I'll find it difficult to pay for a continued membership.

Any suggestions

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Under review

Embedding Voki into Google Site

MrJohn 4 years ago updated by Gil Sideman 4 years ago 1

Hello

The new Google Sites is an extremely popular (all be it simple) web site creating tool.

I have three questions:

1: What is the process for embeding a Voki character I have created (with a message for the children) into a Google Site?

2: if it isnt possible, how to create a link to my Voki only.  That means I dont want viewers/children to see: Save ; Create ; Share : 

Voki is intended for non-commercial use. For more info, see our Terms of Use.
To use avatars for business, please visit SitePal.com.© 2020 Oddcast Inc. All rights reserved.

....etc

3: Is it possible to remove the Voki logo from the character and message I have created.  Similar to you Abrahim Lincoln on your web site.

At the moment

Thanks

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Accessibility conformance report

jennifer wondracek 4 years ago 0

My school requires an accessibility conformance report, such as a VPAT, before I can go forward with a purchase. These reports explain how the product meets federal regulation for section 508 of the Rehabilitation Act's IT accessibility standards.  Where can I obtain such a report?

-1
Under review

90 seconds on my mp3 audios

Jorge 4 years ago in Voki Presenter updated by Gil Sideman 4 years ago 4

Hello,

I have the paid version, and I can´t upload audios between 60 and 90 seconds. But weeks ago, there was no problem. Is it a bug? If so, when will that be fixed?
Thank you.