Voki's community is here to let Voki, Voki Classroom, and Voki Presenter users provide feedback, such as Voki product ideas, praise, or other comments/ questions/ concerns. Although not every post here can be answered by a Voki representative, we do read and consider each and every post!

Trying to upgrade to Voki Classroom but I haven't been able... is the site down?

eokeefe 5 years ago in Voki Classroom • updated by Gil Sideman 5 years ago 1
I would like to upgrade but I get a window that says sorry can't upgrade ... it's the site down?
Under review

I can't upload and save a WMA file for the Voice. Help!

ad adanderson 4 years ago in Voki FAQs • updated by Gil Sideman 4 years ago 3
When I try to upload and save a WMA file, it seems to upload but doesn't appear in the "Saved" box. I also tried to use a mic - the STOP button didn't work and it wasn't recording

removing ad

cathyc 5 years ago • updated by Faith Mutopo 4 years ago 6
Hi. We have tried email but received no response. Are we allowed to use the free version and remove the voki ad that appears in the clips? Perhaps you would have made it a watermark if you didn't want it removed? Is the ad also in the paid version. Thanks Cathy
Under review

VOKI needs to talk

Sharon Bingham 4 years ago in Voki Presenter • updated by Gil Sideman 4 years ago 2
I have setup my voki (per guide). I've created my slides and she is on every slide. I selected her voice. Is she supposed to read the slides? do I record narration for each slide? How does this work?


Diana Sanchez Vega 4 years ago • updated 4 years ago 1

aqui esta el tabajo


IO error

Ali and Company 5 years ago in Voki FAQs • updated by Eva 5 years ago 5
Whenever I try to upload an audio file to my voki avatar it turns back with the following error message:
"Please check that the file you are uploading is not being used exclusively by another application, and try again. (IO error)"
I've tried the following solutions but to no avail.
- Making sure that the uploaded file isn't used with another application.
- Restarting the computer sever times before visiting the voki.com again.
- Freeing the computer/browser memory.
- Freeing my voki memory (if any), I've deleted a couple of the stored audio files.
- Trying to uploading files while logging to voki.com from a different browser.
- I even have created an new account but the problem is still there.
I appreciate your swift response as our students are awaiting for the new lesson to be published today.
Thank you

Trouble creating Voki

jrich1 4 years ago in Voki FAQs • updated by Sumit B 4 years ago 1

This should be the easy part, but I just can't figure it out. When I try to create a new Voki, there is a box over the part of the screen to select a new character. If I use the defautl one, it is covered by the box. Anysuggestions??