Whenever I try to upload an audio file to my voki avatar it turns back with the following error message:
"Please check that the file you are uploading is not being used exclusively by another application, and try again. (IO error)"
I've tried the following solutions but to no avail.
- Making sure that the uploaded file isn't used with another application.
- Restarting the computer sever times before visiting the voki.com again.
- Freeing the computer/browser memory.
- Freeing my voki memory (if any), I've deleted a couple of the stored audio files.
- Trying to uploading files while logging to voki.com from a different browser.
- I even have created an new account but the problem is still there.
I appreciate your swift response as our students are awaiting for the new lesson to be published today.
This should be the easy part, but I just can't figure it out. When I try to create a new Voki, there is a box over the part of the screen to select a new character. If I use the defautl one, it is covered by the box. Anysuggestions??
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OK we have Voki presenter but can not utilize the 3 D characters we need for our on line orientation. Also with Voki presenter do I have unlimited audio via the phone mode? Also where do I go when I need tech support? Thank You
Customer support service by UserEcho