0
Fixed

Voki app - video is corrupt?

Jill Carpenter 8 months ago • updated by Gil Sideman 6 months ago 2

When using the Voki app on my iPad pro , I periodically get messages that say either the video is corrupt or the user denied access to the media - so I can't download the videos.  It doesn't happen every time, but often enough that it is very frustrating.  Any suggestions? Help?

Answer

Answer
Under review

Jill - 

Yes this problem affected some devices, and has now been fixed with a new release of the iOS Voki app. 

Please update your Voki app - and let us know if you encounter any further problems.

Best,

Gil

Answer
Under review

Jill - 

Yes this problem affected some devices, and has now been fixed with a new release of the iOS Voki app. 

Please update your Voki app - and let us know if you encounter any further problems.

Best,

Gil