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0
Fixed
Voki app - video is corrupt?
When using the Voki app on my iPad pro , I periodically get messages that say either the video is corrupt or the user denied access to the media - so I can't download the videos. It doesn't happen every time, but often enough that it is very frustrating. Any suggestions? Help?
Vasta
![](/s/cache/4a/44/4a444b3f19d5ed7a1f60699de8326029.png)
Vasta
Ülevaatamisel
Jill -
Yes this problem affected some devices, and has now been fixed with a new release of the iOS Voki app.
Please update your Voki app - and let us know if you encounter any further problems.
Best,
Gil
Customer support service by UserEcho
Jill -
Yes this problem affected some devices, and has now been fixed with a new release of the iOS Voki app.
Please update your Voki app - and let us know if you encounter any further problems.
Best,
Gil