1. Voki
  2. Fehler
0
Fixed

Voki app - video is corrupt?

Jill Carpenter vor 8 Jahren • aktualisiert von Gil Sideman vor 8 Jahren • 2

When using the Voki app on my iPad pro , I periodically get messages that say either the video is corrupt or the user denied access to the media - so I can't download the videos.  It doesn't happen every time, but often enough that it is very frustrating.  Any suggestions? Help?

Antwort

Antwort
Wird überprüft
Gil Sideman vor 8 Jahren

Jill - 

Yes this problem affected some devices, and has now been fixed with a new release of the iOS Voki app. 

Please update your Voki app - and let us know if you encounter any further problems.

Best,

Gil

Antwort
Wird überprüft
Gil Sideman vor 8 Jahren

Jill - 

Yes this problem affected some devices, and has now been fixed with a new release of the iOS Voki app. 

Please update your Voki app - and let us know if you encounter any further problems.

Best,

Gil

Fixed
Gil Sideman vor 8 Jahren

Customer support service by UserEcho