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Fixed

Voki app - video is corrupt?

Jill Carpenter 7 year бұрын • updated by Gil Sideman 7 year бұрын • 2

When using the Voki app on my iPad pro , I periodically get messages that say either the video is corrupt or the user denied access to the media - so I can't download the videos.  It doesn't happen every time, but often enough that it is very frustrating.  Any suggestions? Help?

Answer

Answer
Under review
Gil Sideman 7 year бұрын

Jill - 

Yes this problem affected some devices, and has now been fixed with a new release of the iOS Voki app. 

Please update your Voki app - and let us know if you encounter any further problems.

Best,

Gil

Answer
Under review
Gil Sideman 7 year бұрын

Jill - 

Yes this problem affected some devices, and has now been fixed with a new release of the iOS Voki app. 

Please update your Voki app - and let us know if you encounter any further problems.

Best,

Gil

Fixed
Gil Sideman 7 year бұрын

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