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Corrigé

Voki app - video is corrupt?

Jill Carpenter il y a 7 ans • mis à jour par Gil Sideman il y a 7 ans • 2

When using the Voki app on my iPad pro , I periodically get messages that say either the video is corrupt or the user denied access to the media - so I can't download the videos.  It doesn't happen every time, but often enough that it is very frustrating.  Any suggestions? Help?

Solution

Solution
À l'étude
Gil Sideman il y a 7 ans

Jill - 

Yes this problem affected some devices, and has now been fixed with a new release of the iOS Voki app. 

Please update your Voki app - and let us know if you encounter any further problems.

Best,

Gil

Solution
À l'étude
Gil Sideman il y a 7 ans

Jill - 

Yes this problem affected some devices, and has now been fixed with a new release of the iOS Voki app. 

Please update your Voki app - and let us know if you encounter any further problems.

Best,

Gil

Corrigé
Gil Sideman il y a 7 ans

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