Voki's community is here to let Voki, Voki Classroom, and Voki Presenter users provide feedback, such as Voki product ideas, praise, or other comments/ questions/ concerns. Although not every post here can be answered by a Voki representative, we do read and consider each and every post!
  1. Forum: Voki
  2. Voki Classroom
0
Fixed

Where is the embed button? I have a subscription and have been a user for many years.

Lynn Burleigh vor 6 Jahren in Voki Classroom • aktualisiert von Gil Sideman vor 6 Jahren • 3

I have a paid subscription and my students don't have an embed code to embed their voki's on their e-Portfolios.  Can you please update my student's capability?  Thank You!

Antwort
Gil Sideman vor 6 Jahren

Hi Lynn - 

We've added embed functionality for students. 

I hope this helps.

Best,

Gil

0
Beantwortet

Can we use Voki for Training staff (and train the trainer type courses)

social vor 6 Jahren in Voki Classroom • aktualisiert von Gil Sideman vor 6 Jahren • 2

Can we use Voki for Training staff (and train the trainer type courses)?


Thanks,

Addo

Virta

Vanities | Bathtubs | Linear Drains

0
Not a bug

Chrome Problems

MrSolomon vor 7 Jahren in Voki Classroom • aktualisiert von Gil Sideman vor 6 Jahren • 3

I am having trouble getting my VOKI assignments to appear in Chrome. It works on Safari, but not in Chrome. I have a mix of PC and Mac, and only the Macs work with VOKI. Cannot get any avatar to appear in Chrome, so I cannot use the PCs in our computer lab. Any suggestions on getting VOKI to work in Chrome for either Mac or PC? Thanks!

Antwort
Gil Sideman vor 6 Jahren

Hello Mr Solomon, 


We work and test in Chrome all the time, and so do most of our Voki users and customers (it is the most popular browser) - and we are unaware of the problems you describe. I therefore tend to think that the problems you are experiencing are due to the configuration or settings in Chrome in your lab & school, or, possibly, restrictive firewall settings in your school.


As next steps I would suggest - 

a. try the same from home, just to compare, and prove that the problem is specific to school computers.

b. ask your school IT folks to help out - perhaps they can quickly pinpoint the issue.

c. ask your IT department to whitelist the follwing domains for the school:

*.oddcast.com  and  *.voki.com


if this advice does not help, please send us a note to support@voki.com - and one of our support engineers will schedule a time for a shared screen session where he might be able to advise further.


Let me know how goes,

Best,

Gil

0
Wird überprüft

Please cancel my account. You were not authorised to charge money to my PayPal account and I would like a refund ASAP.

mbsavage vor 7 Jahren in Voki Classroom • aktualisiert von Gil Sideman vor 7 Jahren • 1
0
Beantwortet

How long do student Vokis stay in Voki Classroom?

oyama vor 8 Jahren in Voki Classroom • aktualisiert von Gil Sideman vor 8 Jahren • 2

Once students have submitted their work, how long does it stay in the class or assignment folder?

0
Beantwortet

I have emailed your support two times in attempt to cancel my account and refund my money. I have not heard anything back. I am very unhappy.

Abby vor 8 Jahren in Voki Classroom • aktualisiert von Gil Sideman vor 8 Jahren • 4

I have emailed your 'support' 3 times in the last two years in attempt to cancel my subscription and refund my last two years payments. I am very unhappy as when I signed up it was with the understanding it could be cancelled anytime. This is not the case.

Antwort
Gil Sideman vor 8 Jahren

Abby -

Please send a note to support@voki.com - and we will take care of you.

Best,

Gil

0
Wird überprüft

my students can't publish and can't sign up for classroom or presenter.

Shlomit Huri vor 8 Jahren in Voki Classroom • aktualisiert von Gil Sideman vor 8 Jahren • 4

I tried to sign up for voki classroom or voki voki presenter for the free version and it didn't let me. How can I get a free acount for those? I created voki on the basic version with my students . the y loved it very much but couldn't publish and email .

0
Fixed

Error Message on Voki Classroom assignment

SZamudio93 vor 8 Jahren in Voki Classroom • aktualisiert von Gil Sideman vor 6 Jahren • 4

My students cannot click on the edit button on a Voki assignment I posted, so they can't even get started on their projects. Whenever they try to start the Voki this error message pops up in the window where the Voki usually is:


Error - [101] Missing Required Parameter PID


Yet they have no issues using the free version...


Any help on this matter would be appreciated!

Antwort
Gil Sideman vor 8 Jahren

Hi -

This problem has been fixed.

Please let me know if you still see a problem.

Apologies to all affected.

Gil


0
Fixed

Preview not working

Shara Periman Dishon vor 10 Jahren in Voki Classroom • aktualisiert von Eva vor 10 Jahren • 5
I can't "preview" my students' vokis on the "review" page, nor can they "preview" themselves.
0
Beantwortet

Audio problem

Egate102 vor 10 Jahren in Voki Classroom • aktualisiert von Eva vor 9 Jahren • 2
We are trying to record a voice on our voki but when we play it back it has space where you can not hear the information. Can you give me any information of why this is happening and how to fix the problem


Customer support service by UserEcho