Voki's community is here to let Voki, Voki Classroom, and Voki Presenter users provide feedback, such as Voki product ideas, praise, or other comments/ questions/ concerns. Although not every post here can be answered by a Voki representative, we do read and consider each and every post!
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when I put the link into pallet it shows the apple logo. How do I get a picture?

beate-klenen 5 years ago updated 5 years ago 1

when I put in the link of my avatar it shows the link and above that an apple logo. How can I add the picture of my avatar?

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Under review

login problems with Presenter

gabrielguzman 8 years ago in Voki Presenter updated by Gil Sideman 8 years ago 1

I am trying to use my paid subscription to Presenter and when I try to login, I get the same error message and a warning that the site is not trusted. I am using Firefox (latest update), and it worked one day, then the next doesn't. Could you tell me if there is something that can be done?

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Under review

please cancel my account and delete it. Thank you

malcolmbrocklehurst contact 8 years ago updated by Gil Sideman 8 years ago 1

please cancel my account and delete it. Thank you

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Virtual classrooms

robertsgonzalezt 8 years ago in Voki FAQs 0

Hi,

How is the new technology called virtual classrooms? Have anyone tried it? I would like to know the pros and cons of using it. Recently I found one service which provides the virtual classrooms(https://www.d2l.com/en-apac/products/virtual-classrooms/). Need your expert advice on this.

Thanks in advance

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Please cancel my trial

c_romano07 8 years ago in Voki FAQs 0

I would like to cancel my trial period as I found another form to use. I have deleted my billing info but cannot find the link to cancel auto pay. Did i do that by canceling my billing info. If not please cancel my account and delete it. Thank you Christina Harrison

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Under review

Why is my Voki not playing on my website?

jennisenlucas 8 years ago updated by Gil Sideman 8 years ago 4

I have my Voki embedded on my Weebly-created website. It has been working fine for the past 5 years. Now, it won't load on my computer (or my students' laptops). We just get a spinning "loading" wheel. However, it works fine on my third grade students' iPads. This change seems to have happened within the past week. I have cleared and re-embedded it, with the same result. Any suggestions?

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Under review

Can I change the language to French on behalf of my students?

frenchteacher4234 8 years ago in Voki Classroom updated by Gil Sideman 8 years ago 1

Greetings! I am a french teacher and my students love technology and creating their own comics.


I do not want them to be exposed to English, when creating their Voki presentations.


Can I change their operating language to french, to prevent the exposure to English?


Thanks!