Voki's community is here to let Voki, Voki Classroom, and Voki Presenter users provide feedback, such as Voki product ideas, praise, or other comments/ questions/ concerns. Although not every post here can be answered by a Voki representative, we do read and consider each and every post!
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Beantwortet

Why am I being charged for my free 15 day trial?

morgabeth13 vor 7 Jahren in Voki FAQs aktualisiert von Gil Sideman vor 6 Jahren 6

I signed up to test out Voki. The website clearly stated my card would not be charged until my free trial ended. My card was charged $29.95. I have deleted my credit card from my account since. I read previous forums that with the new Voki website, customers were being charged on sign up, although they weren't supposed to be. I don't want another BS answer as such. 

Antwort
Gil Sideman vor 7 Jahren

sure.

please send a note to support@voki.com and we will take care of it for you.

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Beantwortet

How to embed voki avatar into wordpress page?

Emily vor 7 Jahren in Voki Presenter aktualisiert von Nishant (Voki Tech) vor 7 Jahren 2

Can someone please advise me on how to embed a voki avatar into a wordpress page? I have tried copying and pasting both the new and deprecated embed code for my voki avatar into a wordpress page under 'html'. But when I update the wordpress page I cannot see the avatar and I keep getting a message that says the code is invalid. I need to embed multiple voki avatars into multiple pages on wordpress for a university assignment. Any help would be greatly appreciated!!!

Antwort
Nishant (Voki Tech) vor 7 Jahren

Hi Emily, 


Following are the instructions for embedding Voki in Wordpress.

Step 1: Login to your WordPress admin panel and select All pages or Add new page from left option bar.




Step 2: Your created page will be shown in the list of pages and select where you want to add the scene.



Step 3: Select the text box and paste your embed code here and click update.




Step 4: Click preview changes to see the embedded scene on the page.



If you still face issues embedding Voki in your Wordpress page then please email the link to your Wordpress web page where you are trying to embed your scene to support@voki.com

Let me know how it goes.
Regards,
Nishant

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Wird überprüft

http://www.voki.com/presenter/playPresentation.php?id=2176d36170b93b8aa7b720ca4db73c52

Ileana Aurora Borges Chablé vor 7 Jahren aktualisiert vor 7 Jahren 2

Este es mi Blog de Voki

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Fertiggestellt

buenas tardes

LUZ LIBY AMAYA vor 8 Jahren in Voki FAQs aktualisiert von Gil Sideman vor 8 Jahren 2

tengo una pregunta

Como retiro una suscripción de Voky?


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Beantwortet

suscripcion

LUZ LIBY AMAYA vor 8 Jahren in Voki FAQs aktualisiert von Alberto Toyos vor 1 vor einem Jahr 6

BUENOS DÍAS QUISIERA SABER COMO PUEDO CANCELAR MI SUSCRIPCION

Antwort
Gil Sideman vor 8 Jahren

Por favor envíe una nota a support@voki.com y nosotros nos encargaremos de esto por usted.

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Not a bug

I paid for a subscription but still says I'm not a subscriber

Maggie vor 8 Jahren aktualisiert von Gil Sideman vor 7 Jahren 3

I specifically signed up to use voki for a uni website assignment. I cannot get the embed link because it says I don't have a paid subscription, yet I signed up and if I try to again, it says a payment has been made. I can't see in my paypal where the payment has been taken. I really need to get the embed code though! Please help.

Antwort
Gil Sideman vor 7 Jahren

Hi Maggie -

Very sorry for the inconvenience. Please send a note to support@voki.com - so that we can look into it & clear it up.

Thanx!



0
Wird überprüft

I want to embed my voki in a presentation.

baerbel_pfeiffer vor 8 Jahren aktualisiert von Bärbel Pfeiffer vor 8 Jahren 2

Can anyone help me to put my voki into a presentation.

0
Wird überprüft

I did not permit renewal of my account. Please return my money as I am retiring this year!!!!

ablust vor 8 Jahren aktualisiert von Gil Sideman vor 8 Jahren 1
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Fertiggestellt

I have a basic free account but i cannot create a voki. I lognin, click on CREATOR and nothing happens. Csn you pls help?

sfox06 vor 8 Jahren aktualisiert von Gil Sideman vor 8 Jahren 2
Antwort
Gil Sideman vor 8 Jahren

Hi -

My immediate suggestion would be for you to clear you cache and cookies.

You would then need to login again. Please try -

http://www.refreshyourcache.com/en/home/

Regards

Gil