Voki's community is here to let Voki, Voki Classroom, and Voki Presenter users provide feedback, such as Voki product ideas, praise, or other comments/ questions/ concerns. Although not every post here can be answered by a Voki representative, we do read and consider each and every post!
0
Fixed

Error Message on Voki Classroom assignment

SZamudio93 8 years ago in Voki Classroom updated by Gil Sideman 6 years ago 4

My students cannot click on the edit button on a Voki assignment I posted, so they can't even get started on their projects. Whenever they try to start the Voki this error message pops up in the window where the Voki usually is:


Error - [101] Missing Required Parameter PID


Yet they have no issues using the free version...


Any help on this matter would be appreciated!

Answer
Gil Sideman 8 years ago

Hi -

This problem has been fixed.

Please let me know if you still see a problem.

Apologies to all affected.

Gil


0
Fixed

Text to Speech in Greek not properly working

dimuser 8 years ago in Voki FAQs updated by Gil Sideman 8 years ago 2

Hello! I create a voki, I add TTS in greek language (Afroditi) I can hear what I am typing, but after publishing and play that voki the TTS voice not properly says what I have written. That appears with the new site version. Can anyone help on this?

Thank you in advance

Answer
Gil Sideman 8 years ago

This problem has been fixed.


It was not only Greek - but all non-English text was not processed correctly after the 'new and improved' Voki site was launched last month (or as we unimaginatively call it "Voki 2.0").


Very sorry for any inconvenience. If you still notice a problem please let us know - either by posting here or sending a note to support@voki.com


regards,

Gil



0
Under review

I just purchased ten minutes ago and this is not going to work for me. How do I delete and get a refund?

Jennife73 8 years ago updated by Gil Sideman 8 years ago 1

How do I delete my account and get a refund. This is not going to work for my class. It does not have the characters I need to complete the project and is not easy to navigate.

0

Voki won't load!

Kirstin E Polen de Campi 8 years ago 0

I followed the link to the voki but it is blank when it loads. http://www.voki.com/php/viewmessage/?chsm=515f99d3e71a1eb9bf5afa8d973c34a2&mId=2814785

0
Under review

cancel my account nyyankeegir@aol.com i will not pay for this so please email me how to cancel

Regina Blachetta 8 years ago updated by Gil Sideman 8 years ago 1

i want my account canceled it does not work

0
Under review

Password won't reset

Merri Hogan 8 years ago updated by Gil Sideman 8 years ago 1

I'm trying to sign up for a Voki classroom for my 4th graders to use.

I have an account, but it won't let me log in. I had a temporary password and

tried to reset it, but it says it is incorrect.

0
Under review

Saving failed Scene is not editable

Mike Leffin 8 years ago updated by Gil Sideman 8 years ago 3

I edited my Voki and tried to republish. Go the message, "Saving failed Scene is not editable."

0
Fixed

Preview not working

Shara Periman Dishon 10 years ago in Voki Classroom updated by Eva 10 years ago 5
I can't "preview" my students' vokis on the "review" page, nor can they "preview" themselves.
0
Completed

Vokis blocked

Melanie Turner 10 years ago updated by Eva 9 years ago 3
We have several teachers with free Vokis published in their webpages. This year, the vokis will not come up - almost as if they are blocked. We have the voki site approved through our web filter. Are there other domains that should be opened up?