Voki's community is here to let Voki, Voki Classroom, and Voki Presenter users provide feedback, such as Voki product ideas, praise, or other comments/ questions/ concerns. Although not every post here can be answered by a Voki representative, we do read and consider each and every post!
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Respost

suscripcion

LUZ LIBY AMAYA fa 9 anys en Voki FAQs • updated by Alberto Toyos fa 3 anys • 6

BUENOS DÍAS QUISIERA SABER COMO PUEDO CANCELAR MI SUSCRIPCION

Answer
Gil Sideman fa 9 anys

Por favor envíe una nota a support@voki.com y nosotros nos encargaremos de esto por usted.

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Not a bug

I paid for a subscription but still says I'm not a subscriber

Maggie fa 9 anys • updated by Gil Sideman fa 8 anys • 3

I specifically signed up to use voki for a uni website assignment. I cannot get the embed link because it says I don't have a paid subscription, yet I signed up and if I try to again, it says a payment has been made. I can't see in my paypal where the payment has been taken. I really need to get the embed code though! Please help.

Answer
Gil Sideman fa 8 anys

Hi Maggie -

Very sorry for the inconvenience. Please send a note to support@voki.com - so that we can look into it & clear it up.

Thanx!



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Under review

I want to embed my voki in a presentation.

baerbel_pfeiffer fa 9 anys • updated by Bärbel Pfeiffer fa 9 anys • 2

Can anyone help me to put my voki into a presentation.

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Under review

I did not permit renewal of my account. Please return my money as I am retiring this year!!!!

ablust fa 10 anys • updated by Gil Sideman fa 10 anys • 1
Answer
Gil Sideman fa 10 anys

Hi -

My immediate suggestion would be for you to clear you cache and cookies.

You would then need to login again. Please try -

http://www.refreshyourcache.com/en/home/

Regards

Gil

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Respost

I would like to reduce the speaking speed. How can I do it?

varieundeventuali fa 10 anys • updated by Gil Sideman fa 10 anys • 2
Answer
Gil Sideman fa 10 anys

Hi - you can use SSML prosody tags in the text to control the speed.

This will not work with all voices though - so you may need to experiment. Here's an example -


You surround your text with the brackets as you see below - and it will speak slower.

<prosody rate="slow"> hello there 1 2 3 4 5 6 7 8 9 </prosody>


For more fine tuned control, use the following syntax (supported by a further subset of voices)

<prosody rate="-10%"> hello there 1 2 3 4 5 6 7 8 9</prosody>


As noted - only a subset of the voices will respond. Supported voices include -

Kate

Paul

Julie

Bridget

Hugh

Ashley

James


Let me know how goes.

Gil


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Completat

Is there a storage limit for the free version of Voki?

Annie fa 10 anys • updated by Gil Sideman fa 10 anys • 4
Answer
Gil Sideman fa 10 anys

Hi Annie - Got it - I understand exactly what you are doing. So at the moment there is no space limit, but we will introduce such a limit at some point soon, that will prevent you from accumulating more than a handful of Scenes. The best solution is to purchase a paid account, where this functionality will not be limited. At $29 a year you will be all set. Hope this makes sense.

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Under review

Where do I find the embed code? I have a subscription.

frances moore fa 10 anys • updated by Gil Sideman fa 10 anys • 1
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Under review

Cross using voki creations and presentations between accounts

fpkm fa 10 anys • updated by Gil Sideman fa 10 anys • 1

how can I use the voki presentations I created in the free version in my paid subscription. They act like two completely different accounts. Please provide me stepby step directions if it is possible. I have tried a lot of different things. Bu