0
Not a bug

I paid for a subscription but still says I'm not a subscriber

Maggie 2 years ago updated by Gil Sideman 1 year ago 3

I specifically signed up to use voki for a uni website assignment. I cannot get the embed link because it says I don't have a paid subscription, yet I signed up and if I try to again, it says a payment has been made. I can't see in my paypal where the payment has been taken. I really need to get the embed code though! Please help.

Answer

Answer
Under review

Hi Maggie -

Very sorry for the inconvenience. Please send a note to support@voki.com - so that we can look into it & clear it up.

Thanx!



Answer
Under review

Hi Maggie -

Very sorry for the inconvenience. Please send a note to support@voki.com - so that we can look into it & clear it up.

Thanx!



Email sent, hoping you can get it done asap as I need to finish this assignment!