Voki / Voki

Voki's community is here to let Voki, Voki Classroom, and Voki Presenter users provide feedback, such as Voki product ideas, praise, or other comments/ questions/ concerns. Although not every post here can be answered by a Voki representative, we do read and consider each and every post!

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Besvaret

Voki Fraudulent Charges

8 år siden i Voki FAQs • opdateret af 8 år siden • 4

Has anyone else been charged for a subscription you never requested? I received an email receipt for a subscription that I neither requested or need. The charge is pending to a company (212-375-6290) with a recording, that leaves to another recording, etc. with a name "Oddcast - the leader in social media and viral marketing". Again, no answer from Voki email or from the other company. Any ideas on how to get someone at VOKI to actually ANSWER you? Remove the charge? Answer the phone? Oh yeah, they don't have one ... and the one who charged my account doesn't answer! HELP!

Stem

Svar

8 år siden

As per your request the account has been cancelled and issued full refund.

Please allow us 3-4 business days to process the refund.

Thank you for trying VOKI

Regards,

Sumit

Under vurdering

New account same problem

8 år siden • opdateret 8 år siden • 2

Hello,

Thank you for taking my "wrong file uploaded" problem into account.. While waiting to find out what I was doing wrong I tried using a different account (different name, different email address but same computer) where there were in theory no saved files. As soon as I tried to upload a file I found myself with the same 28 files saved on the first account, and the same difficulty uploading the twenty-ninth. I feel a bit hounded ...

Stem

Ikke en bug

Wrong file uploaded

8 år siden • opdateret af 8 år siden • 4

I have been using the free version of Voki for my students with no hiccups until today. When I try to upload a student's voice I get a previously used voice file, the last of a list of twenty-eight "saved files". I presume this means I've reached the limit but I don't seem to be able to delete the previous files, although I get a window asking for confirmation when I say that's what I want to do..

Stem

Under vurdering

What is the difference between voki for ed and all the other Voki app?

8 år siden • opdateret af 8 år siden • 1

I don't see anything about Voki for Ed here, but all of these seem to be related. What is the difference?

Stem

Under vurdering

My Voki works on the site , but not once shared to Facebook

8 år siden • opdateret af 8 år siden • 1

Stem

Under vurdering

Hi, I put in my credit card information, but my account still remains basic. What else do I need to do?

8 år siden i Voki FAQs • opdateret af 8 år siden • 1

Hi I have put in my credit card information, but my account still says basic-free, would like to try level 1.

Stem

Under vurdering

I forget my password, and I can't change my password !!!!!

8 år siden i Voki FAQs • opdateret af 8 år siden • 1

I forget my password and I did not receive any email !!!! so I try so many time, but I got the same result. I don't know what happen , but i need help !!!!

Stem

Under vurdering

vokis in my Wordpress

8 år siden i Voki FAQs • opdateret af 8 år siden • 1

I used to have different Vokis in my WordPress account sinde 2012. Now they don't appear there anymore. Can you please guide me?

Thnaks!

Stem

Færdig

how to upload voki to You Tube

8 år siden • opdateret af 8 år siden • 2

I don't know how to upload my Voki to You Tube

Stem

Svar

8 år siden

Voki characters are not videos - and therefore cannot be directly uploaded to youtube.

However - if you like you can record your character from the screen, using a screen recording utility & generate a video . There are many utilities (some free) available that allow you to do that.

When you have the video file, upload it to youtube.

Hope this helps,

Gil