Voki's community is here to let Voki, Voki Classroom, and Voki Presenter users provide feedback, such as Voki product ideas, praise, or other comments/ questions/ concerns. Although not every post here can be answered by a Voki representative, we do read and consider each and every post!
  1. Forum: Voki
0
Besvaret

I would like to reduce the speaking speed. How can I do it?

varieundeventuali 8 år siden • opdateret af Gil Sideman 8 år siden • 2
Svar
Gil Sideman 8 år siden

Hi - you can use SSML prosody tags in the text to control the speed.

This will not work with all voices though - so you may need to experiment. Here's an example -


You surround your text with the brackets as you see below - and it will speak slower.

<prosody rate="slow"> hello there 1 2 3 4 5 6 7 8 9 </prosody>


For more fine tuned control, use the following syntax (supported by a further subset of voices)

<prosody rate="-10%"> hello there 1 2 3 4 5 6 7 8 9</prosody>


As noted - only a subset of the voices will respond. Supported voices include -

Kate

Paul

Julie

Bridget

Hugh

Ashley

James


Let me know how goes.

Gil


0
Under vurdering

I have been trying to contact Voki via Support as well as sending private messages here and have had no response. PLEASE COntact me regarding my account.

Holly 8 år siden • opdateret 8 år siden • 4

I have been trying to cancel my account for days and have received no response from you via email, facebook, or community. Please contact me!

0
Færdig

Is there a storage limit for the free version of Voki?

Annie 8 år siden • opdateret af Gil Sideman 8 år siden • 4
Svar
Gil Sideman 8 år siden

Hi Annie - Got it - I understand exactly what you are doing. So at the moment there is no space limit, but we will introduce such a limit at some point soon, that will prevent you from accumulating more than a handful of Scenes. The best solution is to purchase a paid account, where this functionality will not be limited. At $29 a year you will be all set. Hope this makes sense.

0
Under vurdering

Where do I find the embed code? I have a subscription.

frances moore 8 år siden • opdateret af Gil Sideman 8 år siden • 1
0
Under vurdering

Cross using voki creations and presentations between accounts

fpkm 8 år siden • opdateret af Gil Sideman 8 år siden • 1

how can I use the voki presentations I created in the free version in my paid subscription. They act like two completely different accounts. Please provide me stepby step directions if it is possible. I have tried a lot of different things. Bu

0
Færdig

unscribe me please

Liz Baohm 8 år siden • opdateret af Gil Sideman 8 år siden • 2

unscribe me please, I know longer wish to use this service, as my course I was using is now finished.

Svar
Gil Sideman 8 år siden

Hi Liz -

What you need to do is login to your account, goto "my Account" page, and disable automatic billing.

With auto-billing disabled you will no longer be charged and your account will expire in due course.


If you like us to take care of it for you, pls write a note to support@voki.com.

Regards

Gil

0
Ikke en bug

Beware of Voki signups! Please cancel my subscription!

sara garrett2 8 år siden i Voki FAQs • opdateret af Gil Sideman 8 år siden • 4

When you use the credit card, it remains and charges you for continuous subscription long after initial use. Cancellation process is not user friendly, if at all in place! Please cancel my subscription immediately!

Svar
Gil Sideman 8 år siden

When you sign up for Premium Voki, you are asked for a credit card for automated billing.which you can cancel anytime. If you do not cancel, we have no way of guessing that you want your subscription stopped.


Cancelling auto-billing is simple.

- Login to your account

- goto the my Account page

- disable automatic billing.


or - write a note to support@voki.com and we will take care of it for you.


No reason is required, and we do not make it difficult for anyone to discontinue.

Why you got that impression is unclear - but I'll be happy to know more about it.


Others are invited to comment.


Regards,

Gil

0
Under vurdering

Why won't my Voki Avatar speak

sjf240@email vccs edu 8 år siden • opdateret af Gil Sideman 8 år siden • 1

I am using the free Basic Trial version of Voki to make a presentation for college. My Avatar will not talk. It states type to speech, apparently that feature does not work.

0
Under vurdering

All my Voki's stopped playing, as of today.

savagep 8 år siden • opdateret af Gil Sideman 8 år siden • 1

Is there a problem with the website? When I click "Play" the circle just spins and spins like it's loading but then nothing happens. For embedded Voki's, the orange line keeps loading but nothing happens. I have several Voki's in my online courses, so I really do need them to work! Any suggestions?



Kundesupport af UserEcho