Why doesn't my youtube video play automatically when I play my presentation?
I have created a 3 slide presentation that has a youtube video on the second slide. When I play the presentation, the video does not play automatically. Why is that? What should I do?
Hello Sams!
Voki Presentations are designed to auto-play the Voki character when a slide is entered.
Thus it was deemed best not to auto-play a video, if a video is embedded in the page.
The video will play (of course) when you click the play button in the video.
I hope this helps. Regards,
Gil
The Voki Team
faturalama ve hesap bilgisi
ben voki ücretsiz deneme testini kullanıyordum ama bankadan gelen mail de 39 dolar kesinti yapıldığı belirtildi. ama ben kayıt sırasında aylık 4.99 dolar yazıyordun ben seviye 1 i seçmiştim o da aylık 4.99 olarak yazıyor belirtilmiş. lütfen gereken düzeltmeyi yapar mısınız
Hello!
I referred this issue to our support team (yesterday) - they should have already gotten back to you.
I am sure it will be cleared up if it has not been already.
Best regards,
Gil
The Voki Team
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Merhaba!
Bu sorunu destek ekibimize ilettim (dün) - zaten size geri dönmüş olmalıydılar.
Daha önce yapılmadıysa temizleneceğine eminim.
Saygılarımla,
Gil
Voki Ekibi
sign up
I am trying to sign up. I wrote my e mail adress but I haven't received any registration e mail. I checked my unwanted and spam mail but there isn't too. So how can ı register
If you wrote to support - they will surely respond & advise better than I can here, as they can lookup the specifics if needed.
But as a rule of thumb - problems during registration can be due to -
a. You may already be registered. This could happen if you had a Voki account before, or if you started registration process before, but only went "half-way" - completing personal details but not the account setup.
In such a case - choose the "login" option on the left to continue. (see image below)
b. possible technical issue due to numerous attempts
Try clearing your browser cache or using a different browser.
c. we've seen issues related to automatic translation. I believe that all such issues have been corrected in the past - but it is always possible that there is a problem we don't know about. If you are using auto-page translation, try to turn it off during sign up, and see if it helps. Let us know if this is the case.
Good luck,
Gil
The Voki Team
Unable to embed to Weebly - not Voki Classroom
Hello, I am a brand new user, a pre-service teacher (without an education account) and am building a blog for a university assessment. I am having a lot of difficulty copying my Voki embed code into Weebly. Could you please tell me what I am doing wrong? Below is a screenshot of the code that was offered for me to copy:
I have also tried the depreciated option without success. I am in Australia.
Hello Amy, and to all others reading this -
Since this post was first answered, we've implemented an embed code option called "No Javascript" (or "iFrame") - when you go to embed your Voki, select this version of the embed code to embed in weebly, and in several other environments that do not allow JavaScript embed code.
This solution is relevant when publishing to Blogs or LMS platforms that so not support embedding JavaScript code.
Regards,
Gil
The Voki Team
Voki in CANVAS
Is the new voki video based? I want to use it in CANVAS,but am not sure whether it will play without FLash player
Hello -
Since this post was first answered, we've implemented an embed code option called "No Javascript" (or "iFrame") - when you go to embed your Voki, select this version of the embed code to embed in Canvas, and in other environments that do not allow JavaScript embed code.
This solution is also relevant when publishing to Blogs or other LMS platforms that so not support embedding JavaScript code.
Hope this helps,
Gil
The Voki Team
- For the Free (Basic) plan: 60 seconds (or 600 characters for text-to-speech)
- For the paid plans: 90 seconds (or 900 characters for text-to-speech)
Please review other advantages of paid plans here: https://www.voki.com/site/pricing
Hope this helps,
Gil
The Voki Team
Errors and slow loading
What is a 500 origin error? Also, why does the program take so long to load if at all? Yes, we have cleaned the cache and all the other fixes you have offered. This issue with Voki not loading or taking so long it times out is troubling as I paid for this service for my students to use, but it is still glitchy after several years, with no changes. the presentations jump ahead slides, it is not a smooth transition. The presentation will not stop when clicking the pause button.
If you are having difficulty - please contact our support at: support@voki.com
Cobrança indevida
Você cobraram indevidamente antes do período livre acabar, no primeiro dia de teste quero meu dinheiro de volta, estou desempregada sem condições.
Hello Natalia -
Please send a note to support@voki.com and we will review what happened and take care of it for you.
Best regards,
Gil
The Voki Team
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Olá Natalia -
Envie uma nota para support@voki.com e nós revisaremos o que aconteceu e cuidaremos disso para você.
Atenciosamente,
Gil
Equipe Voki
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