Hello!

I referred this issue to our support team (yesterday) - they should have already gotten back to you.

I am sure it will be cleared up if it has not been already.

Best regards,

Gil

The Voki Team

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Merhaba!
Bu sorunu destek ekibimize ilettim (dün) - zaten size geri dönmüş olmalıydılar.
Daha önce yapılmadıysa temizleneceğine eminim.
Saygılarımla,
Gil
Voki Ekibi

If you wrote to support - they will surely respond & advise better than I can here, as they can lookup the specifics if needed.

But as a rule of thumb - problems during registration can be due to - 

a. You may already be registered. This could happen if you had a Voki account before, or if you started registration process before, but only went "half-way" - completing personal details but not the account setup. 

In such a case - choose the "login" option on the left to continue. (see image below)

b. possible technical issue due to numerous attempts 

Try clearing your browser cache or using a different browser.

c. we've seen issues related to automatic translation. I believe that all such issues have been corrected in the past - but it is always possible that there is a problem we don't know about. If you are using auto-page translation, try to turn it off during sign up, and see if it helps. Let us know if this is the case.

Good luck, 

Gil

The Voki Team

Hello Amy, and to all others reading this - 

Since this post was first answered, we've implemented an embed code option called "No Javascript" (or "iFrame") - when you go to embed your Voki, select this version of the embed code to embed in weebly, and in several other environments that do not allow JavaScript embed code.

This solution is relevant when publishing to Blogs or LMS platforms that so not support embedding JavaScript code.

Regards,

Gil

The Voki Team

Hello  -

Since this post was first answered, we've implemented an embed code option called "No Javascript" (or "iFrame") - when you go to embed your Voki, select this version of the embed code to embed in Canvas, and in other environments that do not allow JavaScript embed code.

This solution is also relevant when publishing to Blogs or other LMS platforms that so not support embedding JavaScript code.

Hope this helps,

Gil

The Voki Team

- For the Free (Basic) plan:  60 seconds (or 600 characters for text-to-speech)

- For the paid plans: 90 seconds (or 900 characters for text-to-speech)

Please review other advantages of paid plans here: https://www.voki.com/site/pricing

Hope this helps,

Gil

The Voki Team

If you are having difficulty - please contact our support at: support@voki.com

Hello Natalia - 

Please send a note to support@voki.com and we will review what happened and take care of it for you.

Best regards,

Gil

The Voki Team

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Olá Natalia -

Envie uma nota para support@voki.com e nós revisaremos o que aconteceu e cuidaremos disso para você.
Atenciosamente,
Gil
Equipe Voki

Joanna - 

This is not currently possible - but we are working on sharing presentations with students,  at which point it will become possible. Soon.

Thanks for bringing this up.

Best regards,

Gil

The Voki Team

Hi Sandra - 

If you were logged in to your Voki account when you saved your character, then it should be present in your "Create" page.

Please send a note to our support at: support@voki.com - and let them know your login email - and they will look into it.

Best regards,

Gil