Voki's community is here to let Voki, Voki Classroom, and Voki Presenter users provide feedback, such as Voki product ideas, praise, or other comments/ questions/ concerns. Although not every post here can be answered by a Voki representative, we do read and consider each and every post!
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Respost

Unable to embed to Weebly - not Voki Classroom

AmyB fa 3 anys updated by Gil Sideman fa 3 anys 4

Hello, I am a brand new user, a pre-service teacher (without an education account) and am building a blog for a university assessment. I am having a lot of difficulty copying my Voki embed code into Weebly. Could you please tell me what I am doing wrong? Below is a screenshot of the code that was offered for me to copy:


I have also tried the depreciated option without success. I am in Australia.

Image 147

Answer
Gil Sideman fa 3 anys

Hello Amy, and to all others reading this - 

Since this post was first answered, we've implemented an embed code option called "No Javascript" (or "iFrame") - when you go to embed your Voki, select this version of the embed code to embed in weebly, and in several other environments that do not allow JavaScript embed code.

This solution is relevant when publishing to Blogs or LMS platforms that so not support embedding JavaScript code.

Regards,

Gil

The Voki Team

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Respost

Voki in CANVAS

mtr fa 3 anys updated by Gil Sideman fa 3 anys 4

Is the new voki video based? I want to use it in CANVAS,but am not sure whether it will play without FLash player

Answer
Gil Sideman fa 3 anys

Hello  -

Since this post was first answered, we've implemented an embed code option called "No Javascript" (or "iFrame") - when you go to embed your Voki, select this version of the embed code to embed in Canvas, and in other environments that do not allow JavaScript embed code.

This solution is also relevant when publishing to Blogs or other LMS platforms that so not support embedding JavaScript code.

Hope this helps,

Gil

The Voki Team

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Completat

Is the free Voki Create limited to 1 minute audio recordings?

sltillison fa 3 anys updated by Gil Sideman fa 3 anys 2
Answer
Gil Sideman fa 3 anys

- For the Free (Basic) plan:  60 seconds (or 600 characters for text-to-speech)

- For the paid plans: 90 seconds (or 900 characters for text-to-speech)

Please review other advantages of paid plans here: https://www.voki.com/site/pricing

Hope this helps,

Gil

The Voki Team

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Completat

How do I change my password?

skeller fa 4 anys updated by Gil Sideman fa 4 anys 2
Answer
Gil Sideman fa 4 anys

If you are having difficulty - please contact our support at: support@voki.com

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Respost

Cobrança indevida

Natalia sena fa 4 anys updated by Gil Sideman fa 4 anys 2

Você cobraram indevidamente antes do período livre acabar, no primeiro dia de teste quero meu dinheiro de volta, estou desempregada sem condições.

Answer
Gil Sideman fa 4 anys

Hello Natalia - 

Please send a note to support@voki.com and we will review what happened and take care of it for you.

Best regards,

Gil

The Voki Team

-----------------------------

Olá Natalia -

Envie uma nota para support@voki.com e nós revisaremos o que aconteceu e cuidaremos disso para você.
Atenciosamente,
Gil
Equipe Voki

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Completat

can I make a presentation template for my students to use as an assignment

Joanna Futch fa 4 anys updated by Gil Sideman fa 4 anys 2
Answer
Gil Sideman fa 4 anys

Joanna - 

This is not currently possible - but we are working on sharing presentations with students,  at which point it will become possible. Soon.

Thanks for bringing this up.

Best regards,

Gil

The Voki Team

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Completat

HELP!!!!! cannot find my saved VOKI!

Sandra fa 4 anys updated by Gil Sideman fa 4 anys 2

help!i made a VOKI, i saved it, then i went back to find it- it is not there the link is not to my saved voki- it goes to opening page of setting a voki up- what happened????

Answer
Gil Sideman fa 4 anys

Hi Sandra - 

If you were logged in to your Voki account when you saved your character, then it should be present in your "Create" page.

Please send a note to our support at: support@voki.com - and let them know your login email - and they will look into it.

Best regards,

Gil

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Respost

How long do Voki links stay active when using a free or guest option?

pmoline fa 4 anys updated by Gil Sideman fa 4 anys 2
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Completat

my account is blocked can't create , why?

john manjiro fa 4 anys updated by Gil Sideman fa 4 anys 2
Answer
Gil Sideman fa 4 anys

Hello John - 

Please send a note to support@voki.com - and let us know which email address is used as your Voki login.

That would enable our support engineers to identify your account and advise.

Best regards,

Gil

The Voki Team