Voki's community is here to let Voki, Voki Classroom, and Voki Presenter users provide feedback, such as Voki product ideas, praise, or other comments/ questions/ concerns. Although not every post here can be answered by a Voki representative, we do read and consider each and every post!
  1. Forum: Voki
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Beantwoord

Voki Fraudulent Charges

jaye mudd 8 jaar geleden in Voki FAQs • bijgewerkt door Gil Sideman 8 jaar geleden • 4

Has anyone else been charged for a subscription you never requested? I received an email receipt for a subscription that I neither requested or need. The charge is pending to a company (212-375-6290) with a recording, that leaves to another recording, etc. with a name "Oddcast - the leader in social media and viral marketing". Again, no answer from Voki email or from the other company. Any ideas on how to get someone at VOKI to actually ANSWER you? Remove the charge? Answer the phone? Oh yeah, they don't have one ... and the one who charged my account doesn't answer! HELP!

Antwoord
Gil Sideman 8 jaar geleden

As per your request the account has been cancelled and issued full refund.

Please allow us 3-4 business days to process the refund.

Thank you for trying VOKI

Regards,

Sumit

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Under review

New account same problem

jennifer bleschet 8 jaar geleden • bijgewerkt 8 jaar geleden • 2

Hello,

Thank you for taking my "wrong file uploaded" problem into account.. While waiting to find out what I was doing wrong I tried using a different account (different name, different email address but same computer) where there were in theory no saved files. As soon as I tried to upload a file I found myself with the same 28 files saved on the first account, and the same difficulty uploading the twenty-ninth. I feel a bit hounded ...

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Not a bug

Wrong file uploaded

jennifer bleschet 8 jaar geleden • bijgewerkt door Gil Sideman 8 jaar geleden • 4

I have been using the free version of Voki for my students with no hiccups until today. When I try to upload a student's voice I get a previously used voice file, the last of a list of twenty-eight "saved files". I presume this means I've reached the limit but I don't seem to be able to delete the previous files, although I get a window asking for confirmation when I say that's what I want to do..

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Under review

What is the difference between voki for ed and all the other Voki app?

debbydavishp 8 jaar geleden • bijgewerkt door Gil Sideman 8 jaar geleden • 1

I don't see anything about Voki for Ed here, but all of these seem to be related. What is the difference?

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Under review

My Voki works on the site , but not once shared to Facebook

lbanyer 8 jaar geleden • bijgewerkt door Gil Sideman 8 jaar geleden • 1
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Under review

Hi, I put in my credit card information, but my account still remains basic. What else do I need to do?

leehappy 8 jaar geleden in Voki FAQs • bijgewerkt door Gil Sideman 8 jaar geleden • 1

Hi I have put in my credit card information, but my account still says basic-free, would like to try level 1.

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Under review

I forget my password, and I can't change my password !!!!!

luoxiaoyi1998 8 jaar geleden in Voki FAQs • bijgewerkt door Gil Sideman 8 jaar geleden • 1

I forget my password and I did not receive any email !!!! so I try so many time, but I got the same result. I don't know what happen , but i need help !!!!

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Under review

vokis in my Wordpress

Alejandra Martinez 8 jaar geleden in Voki FAQs • bijgewerkt door Sumit B 8 jaar geleden • 1

I used to have different Vokis in my WordPress account sinde 2012. Now they don't appear there anymore. Can you please guide me?


Thnaks!

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Voltooid

how to upload voki to You Tube

bsoden@cerritos edu 8 jaar geleden • bijgewerkt door Gil Sideman 8 jaar geleden • 2

I don't know how to upload my Voki to You Tube

Antwoord
Gil Sideman 8 jaar geleden

Voki characters are not videos - and therefore cannot be directly uploaded to youtube.

However - if you like you can record your character from the screen, using a screen recording utility & generate a video . There are many utilities (some free) available that allow you to do that.

When you have the video file, upload it to youtube.

Hope this helps,

Gil


0
Beantwoord

How long do student Vokis stay in Voki Classroom?

oyama 8 jaar geleden in Voki Classroom • bijgewerkt door Gil Sideman 8 jaar geleden • 2

Once students have submitted their work, how long does it stay in the class or assignment folder?



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