y

que tenga un buen dia

logging in to voki it ALWAYS says 

Login Already in Use

This login is already in use. To proceed select the option below to log out of all devices on which this account is used.

and I have to go though the process of logging out of and other account and then loggin  in again at least two times before I can use my account. This happens EVERY time even if it is exactly the  SAME computer I was logged and used before.

it is very annoying having to go through this convuluted process to log in every time

When I try to access voki messages, I get an html 5 error message. I have a Dell xps, purchased 2019. What's this error about?

I have been using Voki Classroom for several years with no problem.  Now students are unable to record for more than 30 seconds without getting the message that  time limits are exceeded.  We have tried with Chrome and Firefox.  I have repeatedly filled out the support email form and have received nothing but perfunctory messages from support.  I sent a video of the problem and received no help.  I am beyond frustrated.  Can someone PLEASE look into this?  Either back up your product support services or give me a refund. Enough is enough

I tried to use Voki with my students today but the main page wouldn't load on their computers which are all Chromebooks. It was the correct website but none of the graphics and content would load. They are in school virtually so aren't on a school network. Any ideas on why this is happening? 

Any plans for offering premium features free of charge during the COVID emergency?