Gema - 

This has been fixed. Apologies for the inconvenience. Voki signup is functioning again. 

Best regards,

Gil

The Voki Team

Hello!

Different Voki characters support different color options, including: skin, hair, eys, mouth, makeup

The only way to know what color options are available for a specific character is to try. If skin color is available for that fish, then it is supported !

Please try & enjoy Voki ! 

Regards,

Gil

The Voki Team

Hi Laine-

Hope you are doing well

Please follow the below steps to insert your Voki into your Genially presentation:

1) Login to your Voki account and open the Voki that you would like to insert to Genially.

2) Click on SHARE icon for that particular Voki ( Screenshot for reference: https://prnt.sc/1qmb15p )

3) You will get multiple options to share your Voki, out of all those choose EMBED CODE option and then get the "No JavaScript" code ( Screenshot for reference: https://prnt.sc/1qmb3h2 )

4) Now, get back to your Genially account and create a presentation.

5) After selecting template and page for your presentation, you will be redirected to a new window where you will be able to start your presentation

6) On the left of your screen, you will see multiple options (i.e. dashboard), you simply need to click on INSERT and then on OTHERS. It will allow you to paste your embed code in there. (Screenshot for reference: https://prnt.sc/1qmb9p9 )

Once done, simply save it or publish it.

Hope it helps

If you still experience any trouble with your Voki, please feel free to write us on support@voki.com
We will be more than pleased to assist you further

Thanks

Hi Lesley - 

Of course you should be able to save your character.

I advise clearing your browser cache, and logging in again to start over. 

If the problem persists, please contact our support at - support@voki.com

Regards,

Gil

The Voki Team

Hi Mairi,
Hope you are doing well

If I understand you correctly then you are looking to add your Voki character to your Voki presentation slides and then download that presentation as a video by recording your screen.

If that is the case, then yes, you can do that.

To understand how to use Voki Presenter - and add your Voki character to the Voki Presentation - please review: https://www.voki.com/site/support and then scroll down to  "Getting started with the Voki Presenter" section. You will see a guide and video tutorial to help you get started with Voki Presenter.

Regarding downloading the presentation as a video, there is no built in feature to do so, but  there are many screen capture utilities that you can use (many of them free).  Note that screen capture is not officially supported in Voki, but, if you are a Voki Customer, and as long as it is done for teaching purposes, then it is fine.

I hope this helps.
If you have additional questions feel free to contact us at support@voki.com.
Regards,

Gurpreet