Voki's community is here to let Voki, Voki Classroom, and Voki Presenter users provide feedback, such as Voki product ideas, praise, or other comments/ questions/ concerns. Although not every post here can be answered by a Voki representative, we do read and consider each and every post!
  1. Forum: Voki
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Under review

Tengo la versión de celular full. No me deja grabar los mensajes

Gaby 6 months ago in Voki Presenter • updated by Gil Sideman 6 months ago • 1

Tengo la versión full de la app en el celular. No me permite crear audios y tampoco compartir, qué será? Gracias! 

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Answered

Hello, Is it possible to change the background while the character speaks?

magieavgen 6 months ago • updated by Gil Sideman 6 months ago • 2
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Completed

Password problem

GÜLSU ZENGİN 8 months ago • updated by Gil Sideman 8 months ago • 2

I entered the necessary information for creating an account into the page you sent me but I can't log in Voki website. It shows error all the time.

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Under review

Subtitles

begoquiros 8 months ago in Voki Classroom • updated by Gil Sideman 8 months ago • 1

Good afternoon, is it possible to add subtitles to videos?

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Creating an account

Danielle 1 year ago in Voki FAQs • updated by Akhilesh Khanka 1 year ago • 1

I have tried to create an account, and it keeps saying the e-mail address is already in use. I have tried 3 of my e-mail accounts, and it has the same errors for each one. I say forgot password and get a message to that e-mail saying there is no account linked to this address. 

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Answered

Free account

noemidalmau 1 year ago in Voki FAQs • updated by Gil Sideman 1 year ago • 2

Hello! Do you know how many voki creation can be saved in a free account? Thanks

Answer
Gil Sideman 1 year ago

Up to 3 Vokis & 3 Voki Presentations can be saved & shared.

Regards,

Gil

The Voki Team

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Under review

Can I add a picture to speech to talk?

koheo 2 years ago in Voki FAQs • updated by Gil Sideman 2 years ago • 3

Can I add a picture to speech to talk?

Answer
Gil Sideman 2 years ago

Hello!

Send us an email to support@voki.com and our support team will look into it. Please include a link to your invoice or the account ID or your login name (email you used to register) to allow us to identify the purchase.

Any charge within 30 days of purchase is subject to our 30 day money back guarantee - no questions asked and no reason required.

Regards,

Gil



Customer support service by UserEcho