Voki's community is here to let Voki, Voki Classroom, and Voki Presenter users provide feedback, such as Voki product ideas, praise, or other comments/ questions/ concerns. Although not every post here can be answered by a Voki representative, we do read and consider each and every post!
  1. Forum: Voki
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Completed

deseo cancelar mi cuenta voki

mf5557965 3 years ago in Voki FAQs • updated by Gil Sideman 3 years ago • 2
Answer
Gil Sideman 3 years ago

Hola!

Please send a note to support@voki.com - and we will help you with that.

Best regards, Gil

¡Hola!
Envíe una nota a support@voki.com y le ayudaremos con eso.
Saludos, Gil

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¿Como cancelar la cuenta?

Silvia 3 years ago • 0

A pesar de tener una cuenta básica, el pasado 4 de febrero cargó a mi tarjeta 5 euros. Quiero cancelar mi cuenta y borrar todos mis datos bancarios, pero no encuentro la opción.

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How can I create longer pauses in a Voki?

info 3 years ago • 0
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Answered

voki presenter and youtube video

simonetta_v 3 years ago in Voki Presenter • updated by Gil Sideman 3 years ago • 3

Hello I have tried to include a video from youtube in my presentation on voki presenter , but even if I can see the icon in the edit  mode, it does not show while the presentation runs

Answer
Gil Sideman 3 years ago

Hello Again! 

This issue has been fixed. 

Please try again and let us know if any further issues are noticed.

Regards

Gil

Answer
Gil Sideman 3 years ago

Go to the "Create" page - if you have saved Vokis, you will find them there.

Regards,

Gil

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Completed

How do I deactivate an account when I made two accounts on accident?

popstartc1 3 years ago • updated by Gil Sideman 3 years ago • 2
Answer
Gil Sideman 3 years ago

Hello!

Please send a note to support@voki.com and provide the details of both accounts, and which one you want to drop, and our support team will help you out.

Regards,

Gil

The Voki Team

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Answered

Hi, I want only Voki Creater and the app installed on 30 of my ipads. How do I do this?

monteverde1997 3 years ago • updated by Gil Sideman 3 years ago • 2

Do I pay for a subscription first? Do I add the free app to the ipads first? Will I be able to add the app to 30 ipads using just one Apple ID?

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Under review

i want to stop my subscription

aminameliani12 3 years ago • updated by Gurpreet Singh (Voki Support) 3 years ago • 1
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Under review

Help... Students are not able to get started and have a blank screen

Damalu Hamrick 3 years ago in Voki Classroom • updated by Gil Sideman 3 years ago • 2

Several students unable to access Voki while using my Student accounts that I set up.

Image 164

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Under review

unable to add new students into my classroom

coolenglishhelp 3 years ago in Voki Classroom • updated by Gil Sideman 3 years ago • 1

Hi, I was just trying to add a new student into my classroom.

However, when I clicked the "add" button, it turned out to show "500 Origin Error".(See screenshot below)

I also tried relogin and used differents computers and laptops but all in vain. All I get is "500 Origin Error".

Image 162


Please kindly help me solve this problem.

I really need to add my students into the classroom!

Thank you.



Customer support service by UserEcho