Voki's community is here to let Voki, Voki Classroom, and Voki Presenter users provide feedback, such as Voki product ideas, praise, or other comments/ questions/ concerns. Although not every post here can be answered by a Voki representative, we do read and consider each and every post!
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Under review

Cross using voki creations and presentations between accounts

fpkm 7 years ago updated by Gil Sideman 7 years ago 1

how can I use the voki presentations I created in the free version in my paid subscription. They act like two completely different accounts. Please provide me stepby step directions if it is possible. I have tried a lot of different things. Bu

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Completed

unscribe me please

Liz Baohm 7 years ago updated by Gil Sideman 7 years ago 2

unscribe me please, I know longer wish to use this service, as my course I was using is now finished.

Answer
Gil Sideman 7 years ago

Hi Liz -

What you need to do is login to your account, goto "my Account" page, and disable automatic billing.

With auto-billing disabled you will no longer be charged and your account will expire in due course.


If you like us to take care of it for you, pls write a note to support@voki.com.

Regards

Gil

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Under review

Why won't my Voki Avatar speak

sjf240@email vccs edu 7 years ago updated by Gil Sideman 7 years ago 1

I am using the free Basic Trial version of Voki to make a presentation for college. My Avatar will not talk. It states type to speech, apparently that feature does not work.

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Under review

All my Voki's stopped playing, as of today.

savagep 7 years ago updated by Gil Sideman 7 years ago 1

Is there a problem with the website? When I click "Play" the circle just spins and spins like it's loading but then nothing happens. For embedded Voki's, the orange line keeps loading but nothing happens. I have several Voki's in my online courses, so I really do need them to work! Any suggestions?

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Under review

Why is my Voki not playing on my website?

jennisenlucas 8 years ago updated by Gil Sideman 8 years ago 4

I have my Voki embedded on my Weebly-created website. It has been working fine for the past 5 years. Now, it won't load on my computer (or my students' laptops). We just get a spinning "loading" wheel. However, it works fine on my third grade students' iPads. This change seems to have happened within the past week. I have cleared and re-embedded it, with the same result. Any suggestions?

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Under review

New account same problem

jennifer bleschet 8 years ago updated 8 years ago 2

Hello,

Thank you for taking my "wrong file uploaded" problem into account.. While waiting to find out what I was doing wrong I tried using a different account (different name, different email address but same computer) where there were in theory no saved files. As soon as I tried to upload a file I found myself with the same 28 files saved on the first account, and the same difficulty uploading the twenty-ninth. I feel a bit hounded ...

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Not a bug

Wrong file uploaded

jennifer bleschet 8 years ago updated by Gil Sideman 8 years ago 4

I have been using the free version of Voki for my students with no hiccups until today. When I try to upload a student's voice I get a previously used voice file, the last of a list of twenty-eight "saved files". I presume this means I've reached the limit but I don't seem to be able to delete the previous files, although I get a window asking for confirmation when I say that's what I want to do..

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Under review

What is the difference between voki for ed and all the other Voki app?

debbydavishp 8 years ago updated by Gil Sideman 8 years ago 1

I don't see anything about Voki for Ed here, but all of these seem to be related. What is the difference?

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Under review

My Voki works on the site , but not once shared to Facebook

lbanyer 8 years ago updated by Gil Sideman 8 years ago 1
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Completed

how to upload voki to You Tube

bsoden@cerritos edu 8 years ago updated by Gil Sideman 8 years ago 2

I don't know how to upload my Voki to You Tube

Answer
Gil Sideman 8 years ago

Voki characters are not videos - and therefore cannot be directly uploaded to youtube.

However - if you like you can record your character from the screen, using a screen recording utility & generate a video . There are many utilities (some free) available that allow you to do that.

When you have the video file, upload it to youtube.

Hope this helps,

Gil