
Some of my students are not able to record themselves or save their recordings while a few can. Can someone help me?
I have an assignment and only a few students were able to record, save their recording, and submit. I have quite a few students who can not record. I was wondering if anyone can help?

For those schools that implement domain based limitations on incoming traffic, please tell your IT department to whitelist *.voki.com & *.oddcast.com domains.

How do I hide an assignment?
I can not find nor do I see the purple eye to hide the assignment

Hi,
Hope you are doing well
To hide your assignment, you will need to simply follow the below steps:
- Login to your voki account
- Go to CLASSROOM and then choose CLASSES section. Here is the screenshot for reference: https://prnt.sc/1047c75
- In CLASSES section, you will see the assignments assigned to the classes. In front of all the assignment, you will notice an option saying ARCHIVE, here is the screenshot for reference: https://prnt.sc/1047cor
- Simply mark this archive option if you want to hide the assignment
Hope it helps
Please feel free to write us email to support@voki.com for any further queries
Best regards
Gurpreet

Voice Speed
There used to be a toggle that would allow the user to slow the speaking voice down; is there still an option of that in the sound settings?

Hi Sandra -
you would need to open the FX menu to select the "slow" effect.
Hope this helps.
Best regards
Gil
The Voki Team

I want to delete my account but at the page "my account" i can't see the botton
I want to delete my account but at the page "my account" i can't see the botton

You may deactivate your account from your "My Account" page. If you need assistance, please send a note to support@voki.com.
Best,
Gil
The Voki Team

Hello!
I just tried it and jpeg upload worked fine for me.
Please send us your jpeg file to support@voki.com - and if possible please include a screenshot of the error/problem you see, so that we may best advise.
Regards,
Gil
THe Voki Team

¿Cómo insertar imágenes en voki?
Quiero insertar mis propios imagenes en voki. Alguien me puede decir ¿cómo?

Hello!
Creating animated characters using your own images is supported with our SitePal product (but not available in Voki)
Please see more information here -
https://sitepal.com/features/models/photoface
Hope this helps. Best regards,
Gil
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¡Hola!
La creación de personajes animados con sus propias imágenes es compatible con nuestro producto SitePal (pero no está disponible en Voki)
Consulte más información aquí:
https://sitepal.com/features/models/photoface
Espero que esto ayude. Atentamente,
Gil

Why are my assignments not showing up in a student's classroom page? It says, "No assignments created."
Help. Can I call someone? At $8 a month, I can't really recommend this product with crappy customer support.

Hello!
Our support team accessed your account and logged in as a student and are able to view assignments fine. Please try it yourself by logging in as one of your students. If you do not immediately see - please try clearing browser cache and login again.
Please let me know how goes.
Our support engineer will follow up with you directly.
Best,
Gil

Hi Val -
Unfortunately not at present.
This feature is being considered for future updates.
Regards,
Gil
Service d'assistance aux clients par UserEcho