Voki's community is here to let Voki, Voki Classroom, and Voki Presenter users provide feedback, such as Voki product ideas, praise, or other comments/ questions/ concerns. Although not every post here can be answered by a Voki representative, we do read and consider each and every post!
  1. Forum: Voki
  2. Voki FAQs
+1

Please cancel my trial

c_romano07 vor 8 Jahren in Voki FAQs • 0

I would like to cancel my trial period as I found another form to use. I have deleted my billing info but cannot find the link to cancel auto pay. Did i do that by canceling my billing info. If not please cancel my account and delete it. Thank you Christina Harrison

+1
Wird überprüft

Entire presentation disappeared. WHERE DID IT GO!!!

Nagwa Ali vor 9 Jahren in Voki FAQs • aktualisiert von Gil Sideman vor 9 Jahren • 2

Hello! I created a new presentation on Voki and as soon as I finished the 27th slide, the entire presentation disappeared. WHERE DID IT GO!!! I need to retrieve it

+1
Beantwortet

How can I delete my account ?

Parveen Sarswal vor 9 Jahren in Voki FAQs • aktualisiert von Gil Sideman vor 7 Monaten • 27
Dear Sir/Mam Please help me to delete my voki account.i dont know what is it? I cant find the delete option , so please u delete my account or send me link to my email.

Thanks.......
Antwort
Gil Sideman vor 9 Jahren

Hi All -

Anyone looking to deactivate their account & terminate their service, here's how -

* Login at voki.com

* go to your Voki Presenter or Voki Classroom page (tabs at the top right)

* Select "My Account" from main menu

* deactivate "Automatic Billing"

* for good measure also clear the "Payment Method on File"


That's it.

You will not be billed, and your account will deactivate at the end of the 15 day trial (or whenever your current subscription ends).

You will receive an expiration notice by email - just ignore it and allow the account to expire.


If you need help with any of this - send a note to support@voki.com

Best regards,

Gil



+1
Beantwortet

I need some lesson plan ideas for my class -- can you help?

Voki FAQ vor 13 Jahren in Voki FAQs • aktualisiert von Eva vor 11 Jahren • 1
Sure! We have an ever-expanding database of lesson plans using Voki, across many topics and grade levels. Check out the Voki Lesson Plan Database.
voki faq lesson plans
+1
Beantwortet

Voki sounds like a fantastic idea, how do I get started?

Voki FAQ vor 13 Jahren in Voki FAQs • aktualisiert von Eva vor 11 Jahren • 1
It's easy! From any page, click "Create" (top left). We made Voki extremely user friendly, so just follow the steps. Customize your character, give it a voice (make sure to save by clicking DONE), choose a background and a player, and click Publish! Be sure to register for your free account.
voki faq voki getting started
+1
Beantwortet

Where can I put my Vokis (publishing)?

Voki FAQ vor 13 Jahren in Voki FAQs • aktualisiert von Eva vor 11 Jahren • 1
The new Voki for Education provides tons of publishing options! Now, you don't even need a website or blog to share your Voki! When you're done creating and saving your Voki, we'll show you many options for publishing or sharing a link to your Voki. You'll see the same options when you’re in the "My Voki" section. Just choose the size of your Voki, and select the destination. It's that easy!
voki faq embed voki features publishing voki
+1
Wird überprüft

My voki avatar that I established years ago is now only available for educators.

Lanise Hill vor 9 Jahren in Voki FAQs • aktualisiert von Gil Sideman vor 9 Jahren • 1

The avatar I chose back in 2011 is now only available for Voki classroom or presenters. Why can't I keep my old avatar since I established the account before that model became used primarily for educators? I happen to be an educator by the way.

+1
Wird überprüft

Upload own picture not working

Jannik W (KiwiGamer) vor 10 Jahren in Voki FAQs • aktualisiert von Gil Sideman vor 10 Jahren • 4
I click the 'browse' button and select the file. The file name is displayed, however, once I click upload the picture does not appear...
+1
Wird überprüft

The getting started button is not working when my students log in to classroom. How do we fix this?

Michelle Waters vor 10 Jahren in Voki FAQs • aktualisiert von Sumit B vor 10 Jahren • 2
+1
Beantwortet

Can my students use Voki?

Voki FAQ vor 13 Jahren in Voki FAQs • aktualisiert von Eva vor 11 Jahren • 1
Sure! Students age 13 or over can create their own account. As a teacher, you can also create a class account and share your login information with students. Please see our Privacy Policy (Section 8) for more on collecting information from children. Visit the Teachers' Corner to find out how your worldwide colleagues are involving their students.

To use Voki with students under 13, and to add and manage multiple student accounts, check out Voki Classroom.
students voki faq student accounts


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