Voki's community is here to let Voki, Voki Classroom, and Voki Presenter users provide feedback, such as Voki product ideas, praise, or other comments/ questions/ concerns. Although not every post here can be answered by a Voki representative, we do read and consider each and every post!
0
Fixed

Typed text in foreign language doesn't audio

Sabine Vilponen 9 years ago in Voki FAQs updated by Eva 9 years ago 5
Hi,
I tried to create VOKIs in Chinese and Arabic by typing text (as I don't speak those languages but need to make the VOKIs for training purpose). I can hear the audio text whilst editing, but I can't save it. There is no sound in the final VOKI. What to do?
0
Answered

Video capture - is it allowed to do it?

Melanie Bartunek 9 years ago in Voki FAQs updated 9 years ago 3
Hi,

I am a teacher at a German school and I love your vokis. They are nothing short of fantastic :)

I have got a questions about the conditions under which I can use them for educational, non-commercial purposes.

I am creating an interactive scorm-packet with Adobe Captivate.
The topic is American and British English.
I would love to include one American and one British Voki - talking to each other about the pictures in the middle (pavement <> sidewalk...).

I cannot use Voki Presenter to do that - I have to use Captivate.
Thanks to your blog I know how to do a screen capture. But am I really allowed to use these videos that way I want to use them? Of course I would give notice of your website and link back to you, but is that enough? I would use them only for non-commercial purposes (I would put the "presentation" under CC-BY-NC-SA).

It would be great if you could clear that up for me.

Best wishes,
Melanie




0
Fixed

IO error

Ali and Company 10 years ago in Voki FAQs updated by Eva 9 years ago 5
Hi
Whenever I try to upload an audio file to my voki avatar it turns back with the following error message:
"Please check that the file you are uploading is not being used exclusively by another application, and try again. (IO error)"
I've tried the following solutions but to no avail.
- Making sure that the uploaded file isn't used with another application.
- Restarting the computer sever times before visiting the voki.com again.
- Freeing the computer/browser memory.
- Freeing my voki memory (if any), I've deleted a couple of the stored audio files.
- Trying to uploading files while logging to voki.com from a different browser.
- I even have created an new account but the problem is still there.
I appreciate your swift response as our students are awaiting for the new lesson to be published today.
Thank you
Susan
0
Answered

Trouble creating Voki

jrich1 8 years ago in Voki FAQs updated by Sumit B 8 years ago 1

This should be the easy part, but I just can't figure it out. When I try to create a new Voki, there is a box over the part of the screen to select a new character. If I use the defautl one, it is covered by the box. Anysuggestions??

-1

How to add my main Voki avatar to the character library?

Electrableu 4 years ago in Voki FAQs 0

How can I add my main existing Voki avatar to the LIBRARY so I can use it in a presentation without having to re-create it?   I am NOT speaking of duplicating a present page.   I am speaking of being able to select my MAIN existing customized avatar from the Present menu. 

-1
Under review

como puedo recuperar un voki borrado?

lopezdylan017119 4 years ago in Voki FAQs updated by Gil Sideman 4 years ago 1
-1
Completed

Emailing Voki videos not working

Anita Amelia Devine 10 years ago in Voki FAQs updated by Eva 9 years ago 2
I have the free version of voki. I tried emailing my completed videos to two different email addresses under two servers and am not receiving the email. I checked my spam folder as well. It is not there either.
-1
Answered

esta bueno

Sebastian Mayer 10 years ago in Voki FAQs updated by Eva 10 years ago 2
mu vueno voki