Hello!

Please send a note to support@voki.com - and we will provide.

Regards,

Gil

Hello - 

You must set your account billing setting to "Automatic Billing" - and your annual account extended automatically when it was time for the license to renew.

We do send out automatic emails btw - you would have been informed, though sometimes emails end up in spam. 

Anyway - if you prefer we'll issue a refund and cancel your subscription.

Just send us a note at support@voki.com and we'll take care of that for you.

I do encourage you to take a close look at Voki - a lot has changed in the past year!  You may want to check it out.

Best,

Gil

I came across this old post - and for avoidance of doubt, I'd like to clarify that in keeping with technology updates, the last vestiges of Flash technology were removed from the product about 3 years ago.

Like many other rich media and animation products, Voki did have its technical origins using Flash technology, which was the leading solution at the time.  But as technology evolved. and other solutions became available, Flash was gradually deprecated from platforms and browsers. Consequently Voki was migrated to use HTML5 technology, which is universally supported, including on mobile devices.

I hope this helps.

Regards,

Gil

The Voki Team

Hello!

In our testing, it does save the recording, as well as the background, and all the attributes of the character. 

There seems to be a unique problem on your device - which we are unable to recreate.

Would love to get more information so that we can help.

Did you in fact re-enable permissions for the app to access the image gallery as I suggested?

Was this permission in fact disabled as we suspected?

Did you try saving / downloading new Vokis after making this change?

     (note that any previous save attempts will never "show up" - as access was previously disabled )

Please try again and let me know exactly what you see when you press the Gallery button.

It is also possible that you are running an older version of the app, or that your app installation is bad/corrupt (this is rare).

That's why, if you try again and it still does not work - I recommend clearing the voki app from your ipad and re-installing it from the app store. 

Let me know

Neither have I - and it is troubling.

For starters I'd like to ask that you clear your browser cache & try again - could be a problem with bad content stuck in your browser cache.

If that does not cure the problem - please contact support@voki.com - describe the problem and include a link to the page where this problem can be seen. We will investigate.

Thanx!

Hola,

Puede incrustar la escena de Voki en Blogger utilizando el código de inserción de Voki accesible en una cuenta de Voki pagada.

El código de inserción se puede recuperar haciendo clic en el icono Compartir de su escena de Voki.

A continuación, se indican las instrucciones para copiar el código incrustado y utilizarlo en el blogger:

Paso 1: Seleccionar el botón HTML del Editor

Paso 2: Vaya a la cuenta de Voki y copie el Código Deprecated, Compruebe: - Utilice HTTPS.

Paso 3: pegue el código incrustado en el editor HTML-

Paso 4: Haga clic en Save and Publish-

Aquí está un blog de prueba creado usando blogger donde hemos implementado una escena de Voki que puedes revisar:http://oddcastvoki.blogspot.com/2016/05/i-just-made-new-voki-see-it-here.html

Espero que esto ayude.
Déjeme saber si usted hace frente a cualquier problema en cualquier paso.

Atentamente,
Nishant
Soporte Técnico de Voki.

sure.

please send a note to support@voki.com and we will take care of it for you.