+1
Under review

My voki avatar that I established years ago is now only available for educators.

Lanise Hill 4 years ago in Voki FAQs • updated by Gil Sideman 4 years ago 1

The avatar I chose back in 2011 is now only available for Voki classroom or presenters. Why can't I keep my old avatar since I established the account before that model became used primarily for educators? I happen to be an educator by the way.

Under review

Hi Lanise -


I'm sorry you lost access to your favorite avatar!

There is no simple technical way to enable the (now premium) avatar for your free account.

But if you send us your email we will upgrade you up to a complementary Voki Presenter account that will enable you to access your avatar. Also - you might enjoy Voki Presenter :-)


Please send to support@voki.com - and reference this thread.

Best,

Gil

The Voki Team