Voki's community is here to let Voki, Voki Classroom, and Voki Presenter users provide feedback, such as Voki product ideas, praise, or other comments/ questions/ concerns. Although not every post here can be answered by a Voki representative, we do read and consider each and every post!
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0

¿Como cancelar la cuenta?

Silvia vor 2 Jahren • 0

A pesar de tener una cuenta básica, el pasado 4 de febrero cargó a mi tarjeta 5 euros. Quiero cancelar mi cuenta y borrar todos mis datos bancarios, pero no encuentro la opción.

0

How can I create longer pauses in a Voki?

info vor 2 Jahren • 0
0
Beantwortet

how do i get to the voki's that i have already created? I signed in, but i did not see an option to go to the voki's that i have.

damatthews vor 2 Jahren • aktualisiert von Gil Sideman vor 2 Jahren • 2
Antwort
Gil Sideman vor 2 Jahren

Go to the "Create" page - if you have saved Vokis, you will find them there.

Regards,

Gil

0
Fertiggestellt

How do I deactivate an account when I made two accounts on accident?

popstartc1 vor 2 Jahren • aktualisiert von Gil Sideman vor 2 Jahren • 2
Antwort
Gil Sideman vor 2 Jahren

Hello!

Please send a note to support@voki.com and provide the details of both accounts, and which one you want to drop, and our support team will help you out.

Regards,

Gil

The Voki Team

0
Beantwortet

Hi, I want only Voki Creater and the app installed on 30 of my ipads. How do I do this?

monteverde1997 vor 2 Jahren • aktualisiert von Gil Sideman vor 2 Jahren • 2

Do I pay for a subscription first? Do I add the free app to the ipads first? Will I be able to add the app to 30 ipads using just one Apple ID?

0
Wird überprüft

i want to stop my subscription

aminameliani12 vor 3 Jahren • aktualisiert von Gurpreet Singh (Voki Support) vor 3 Jahren • 1
0
Fertiggestellt

email sign up

gema burgos vor 3 Jahren • aktualisiert von Gil Sideman vor 3 Jahren • 3

Hi there!

I've tried to sign up and create new accounts with diverse emails and all the time it says "email already exists" "network problem". How can solve this problem? Because I've even created new emails to double check if it was something to do with that email in particular.

Thanks!

Antwort
Gil Sideman vor 3 Jahren

Gema - 

This has been fixed. Apologies for the inconvenience. Voki signup is functioning again. 

Best regards,

Gil

The Voki Team

0
Fertiggestellt

Can I change the colour of the fish?

noeliamarch97 vor 3 Jahren • aktualisiert von Gil Sideman vor 3 Jahren • 2
Antwort
Gil Sideman vor 3 Jahren

Hello!

Different Voki characters support different color options, including: skin, hair, eys, mouth, makeup


The only way to know what color options are available for a specific character is to try. If skin color is available for that fish, then it is supported !


Please try & enjoy Voki ! 


Regards,

Gil

The Voki Team

0

Hi there. Can I post my Voki presentation into class materials on Teams. Tnx

angelahargaden vor 3 Jahren • 0
0
Fertiggestellt

Hi, I signed up for a 15 day trial for my school. Why can't I save my Voki character?

lesley wesseik vor 3 Jahren • aktualisiert von Gil Sideman vor 3 Jahren • 2
Antwort
Gil Sideman vor 3 Jahren

Hi Lesley - 


Of course you should be able to save your character.


I advise clearing your browser cache, and logging in again to start over. 

If the problem persists, please contact our support at - support@voki.com


Regards,

Gil

The Voki Team



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