I can't upload a profile picture
I tried to add a profile pic but when I clicked submit, it redirected to the Voki homepage and the picture isn't there.
Hi Kelso -
We don't immediately see a problem.
Perhaps your login expired. Try to logout and login, and then try again.
If that does not do it, clear your browser cache and cookies and try again.
Let me know how goes,
Regards
Gil
The Voki Team
Hello!
I'm sorry to say that's not possible. Flash content is no longer available.
LMK what you need the Flash for. Perhaps I can help.
Best,
Gil
Receipt
Can I have the receipt for the credit card pre-authorisation?
I have an account on sitepal
Can I import my own cartoon character into Voki and animate it?
I have a few cartoon characters that I would like to animate and give voices to. Is this possible in Voki?
Thanks
Hello Melissa !
The Voki Logo cannot be removed.
If you are interested in speaking characters for business use, check out our SitePal product at www.sitepal.com
In SitePal, our branding can be removed (Gold Plan), and can even be replaced with your own branding (Platinum Plan).
Hope this is helpful.
Best regards,
Gil
Embedding problems with new Google Sites
I have the 2 week trial to see if Voki will work. So far, it's a no go. I copied the embed code and pasted it into the embed box on my Google site but all I get when I click next/preview is a blank box with the edit icon in the center. I've tried using both embed codes and neither work. I'm willing to pay for a subscription but not if I can't use the awesome avatars.
Hi Donna -
I understand that our support team helped you via live chat on the Voki site - and that the problem is now resolved.
Please let me know if there is still an issue.
For the benefit of future readers - I would point out that on the Voki Support page,
https://www.voki.com/site/support
under "Voki Tips and More" (near the bottom) we provide an "Embed Instructions" document with instructions for different platforms, including Google Sites.
All the best,
Gil
The Voki Team
Embedd code for Canvas--javascript not working
When will you have a new embed code to integrate into Canvas? Users need to be able to prepare now for the semester.
Flash player is currently being retired. I keep getting warnings when I
attempt to load my Voki's already. The "new" code does not currently
work with Canvas or Blackboard, two of the largest LMS.
Hello Yuckfin, and others reading this -
Since this post was first answered, we've implemented an embed code option called "No Javascript" (or "iFrame") - when you go to embed your Voki, select this version of the embed code to embed in Canvas, and in other environments that do not allow JavaScript embed code.
This solution is relevant when publishing to Blogs or LMS platforms that so not support embedding JavaScript code.
Hope this helps,
Gil
The Voki Team
Login
I have signed in to use Voki (free version) but now when I try to login it tells me user name or password not valid. I tried 'forgotten password' route to be told that an email had been sent to me with a temp password but that has not happened. Please can you help?
Hi Laurie -
Apologies for the inconvenience. Emails sometimes get stuck in spam. If you cannot locate the password resent email in your spam folder - please send a not to support@voki.com - and we will reset your password for you.
Regards,
Gil
The Voki Team
Hello!
Go to the support page - Blog is one of the options under "Support".
Best,
Gil
Hello Nahla -
The Avatars themselves & their appearance is completely independent of the voice that you assign to them.
As we all know - it is impossible to know what language/ accent a person (or animal/robot/unicorn :-)) speaks just by their appearance. In the same way, our Voki characters can speak with any voice you choose to assign to them.
Hope this helps,
Regards
Gil
The Voki Team
Customer support service by UserEcho
