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laurieparsons.72 6 months ago in Voki FAQs updated by Gil Sideman 6 months ago 2

I have signed in to use Voki (free version) but now when I try to login it tells me user name or password not valid.  I tried 'forgotten password' route to be told that an email had been sent to me with a temp password but that has not happened.  Please can you help?  

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Under review

Hi Laurie - 

Apologies for the inconvenience. Emails sometimes get stuck in spam. If you cannot locate the password resent email in your spam folder - please send a not to support@voki.com - and we will reset your password for you.

Regards,

Gil 

The Voki Team

Answer
Under review

Hi Laurie - 

Apologies for the inconvenience. Emails sometimes get stuck in spam. If you cannot locate the password resent email in your spam folder - please send a not to support@voki.com - and we will reset your password for you.

Regards,

Gil 

The Voki Team